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Lead Solutions Engineer

Imprint· Commercial Operations Risk
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Remote$190k - $220kFull-timePosted 8mo ago

About the role

Lead Solutions Engineer owning the technical relationship with enterprise partners, ensuring seamless integration, launch, and enhancements of payment solutions. Combines hands-on technical execution with systems-building to scale partner success and align product strategy with partner needs.

Responsibilities

  • Collaborate with sales, account management, and product teams to ensure major enterprise partner success from pre-sales through long-term partnership
  • Drive pre-sales technical discovery and solutioning: Understand partner needs and constraints; Map Imprint capabilities to partner requirements; Serve as payments and card program expert to architect a best-in-class card program; Provide technical guidance, architecture input, and implementation approach
  • Own post-sales technical implementation and partner delivery: Lead integration planning and execution; Troubleshoot technical issues and unblock launches; Build strong relationships with partner technical teams; Drive proactive communication with partners to surface opportunities and mitigate risks
  • Partner closely with Product and Engineering to influence roadmap: Help define new products and improvements that solve real partner and consumer problems; Ensure new partner and consumer-facing product features are aligned with partner expectations
  • Automate and standardize partner delivery: Improve tooling, documentation, and repeatable integration patterns; Contribute to operational stability at launch time by implementing flexible but repeatable frameworks
  • Improve technical documentation and partner-facing implementation guides

Qualifications

  • Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles
  • Strong technical background in REST APIs, front-end technologies, and mobile/web SDKs
  • Payments experience is essential: deep understanding of payment networks, PSPs, and payment product architecture
  • General understanding of how products are built, including front-end and back-end development concepts
  • Demonstrated ability to operate effectively in ambiguity and bring structure to unstructured problems
  • Extremely detail-oriented with a track record of managing complex, multi-stakeholder projects to successful completion
  • Collaborative team player with strong cross-functional partnership skills
  • Excellent judgment in balancing partner needs with internal priorities and knowing when to escalate strategic decisions
  • Motivated by building a successful company and willing to operate as a senior individual contributor
  • Proven track record of improving processes through tooling and automation.

Skills

Required:Enterprise partner technical leadershipREST APIsFront-end technologiesMobile/web SDKsPayments & card program architectureProblem solving in ambiguity

Benefits

  • Competitive compensation and equity packages
  • Leading configured work computers of your choice
  • Flexible paid time off
  • Fully covered, high-quality healthcare, including fully covered dependent coverage
  • Additional health coverage includes access to One Medical and the option to enroll in an FSA
  • 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
  • Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Imprint

Built for impact, every step of the way.

Imprint Payments provides the technology powering co-branded credit card programs, with complete control over the experience, including rewards, marketing, and security.

credit cardsco-branded productsrewardsbanking platform
Company profileWebsite

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