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Workplace Operations Manager

Superhuman· Workplace Experience
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Berlin, Germanyfull-timePosted 7mo ago

About the role

Manage and oversee the operational performance of the Berlin Hub, ensuring safe, efficient, and reliable workplace operations, vendor management, safety compliance, and sustainability initiatives.

Responsibilities

  • Manage all facility operations for the Berlin Hub, including building systems (HVAC, electrical, plumbing), preventative maintenance programs, and reactive repairs.
  • Own vendor relationships end-to-end, including negotiation, SLA tracking, performance management, and cost optimization.
  • Work closely with the landlord and property management teams to ensure smooth daily building operations and resolve infrastructure issues.
  • Ensure compliance with German occupational health, fire safety, and workplace regulations. Coordinate inspections, documentation, drills, and workplace readiness.
  • Support emergency response planning and business continuity efforts in partnership with Global Security and IT.
  • Partner with Workplace Experience and Real Estate teams to support seating strategy, capacity planning, and space optimization.
  • Support workplace sustainability efforts, including energy efficiency, waste reduction, and responsible procurement practices.
  • Oversee operational reporting, including energy consumption, maintenance costs, space utilization, and workplace KPIs.
  • Develop operational processes, documentation, and reporting structures that support long-term workplace growth in Berlin.
  • Collaborate with IT, Security, Finance, Legal, and People teams to ensure a reliable and well-run workplace.

Qualifications

  • 5+ years of workplace operations, facilities management, or technical building operations experience.
  • Experience supporting operations in a large or growing office environment.
  • Strong knowledge of vendor management, facilities systems, and preventative maintenance programs.
  • Familiarity with workplace safety, regulatory compliance, and building operations in Germany.
  • Strong organizational and problem-solving skills, with a proactive approach to operational improvements.
  • Ability to balance operational reliability with a people-centered workplace experience.
  • Strong communication skills and ability to collaborate with internal teams, vendors, and building partners.
  • Experience working with workplace management systems, ticketing tools, or facilities platforms is a plus.
  • Ownership mindset and continuous improvement in workplace operations.
  • Ability to work independently with minimal guidance, managing multiple projects efficiently, collaborating effectively, and thriving in a fast-paced environment.

Skills

Required:Facility ManagementRegulatory ComplianceVendor ManagementCollaboration & Communication
Nice to have:Project Management

Benefits

  • Support for professional growth including training, coaching, and regular feedback.
  • Highly collaborative, remote-first hybrid culture with community-building initiatives.
  • Competitive pay and comprehensive benefits including mental health care, risk benefits, ample time off, home office support, wellness and pet care stipends, and learning opportunities.
  • Relocation support including visa assistance, destination services, and a relocation bonus.
Last updated Mar 28, 2026. Interested? Apply on the company site.

About Superhuman

Superpowers, everywhere you work

Superhuman is the AI productivity suite that gives you superpowers everywhere you work. So you can be more creative, strategic, and impactful.

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