Staff ML - GenAI Engineer, Voice & Speech
About the role
Staff Engineer in the Machine Learning Team focused on voice and audio modalities. Lead design of AI-powered features, bridge between advanced ML and customer-facing products, and drive scalable ML infrastructure and platforms. Fully remote opportunity in India overlapping with India/US business hours.
Responsibilities
- Design and develop machine learning infrastructure, tooling, and models to help teams deliver world-class experiences.
- Help product and development teams understand the data lifecycle and the inherent experimental nature of machine learning.
- Build internal products and platforms to enable teams to incorporate AI into their features and customer-facing products.
- Consult with teams to help them understand common patterns, anti-patterns, and tradeoffs of machine learning. Guide them through creating excellent customer experiences end to end.
- Build scalable, resilient services to support data integration, event processing, and platform extensions.
- Contribute to the continued evolution of product functionality that services large amounts of data and traffic.
- Write code that is high-quality, performant, sustainable, and testable while holding yourself accountable for the quality of the code you produce.
- Coach and collaborate inside and outside the team. You enjoy working closely with others - helping them grow by sharing expertise and encouraging best practices.
- Work in a cloud environment, considering the implementation of functionality through several distributed components and services.
- Work with our stakeholders to translate product goals into actionable engineering plans.
Qualifications
- 15+ years of experience in Machine Learning or AI, with a focus on or expertise in audio and voice GenAI solutions at scale
- Deep expertise with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine-tuning, and specifically high-scale audio/voice models and LLM evaluations
- Experience moving and storing TBs of data or hundreds of MB to 110B records (text shows typo: interpret as TB-scale data)
- Experience building and deploying ML-driven B2B multi-tenant applications in production environments at scale for external products and customers
- Experience with common ML technologies such as Python, Jupyter, Workflow Engines (Dagster, MLFlow, KubeFlow, etc), DVC, Triton Server, LLMs, Postgres, and others
- Experience with modern ML tools and techniques such as LLMs, RAG, Prompt Engineering, Fine Tuning, LLM evaluations, multi-modal models
- Experience with data labelling or annotation for audio or text use cases
- Understanding of distributed systems and building scalable, redundant, and observable services
- Expertise in designing systems for distributed data sets and services
- Experience building solutions to run on one or more public clouds (e.g., AWS, GCP)
- Experience providing stable, well-designed libraries and SDKs for internal use
- Self-driven and a thirst for learning in a quickly changing industry
- Demonstrated track record of delivering complex projects on time and experience working in enterprise-grade production environments
- Demonstrated capacity for leadership or mentorship
- Strategic thinker with strong technical aptitude and execution passion
Skills
Benefits
- Equal opportunity employer committed to an inclusive workplace
- Background check required
- Company uses AI tools to aid recruiting and operations (policy referenced)

About Weave
Customer communication and payments platform.
As the pace of innovation continues, it is growing more difficult to see the value of technology. Often meaningful information is inaccessible at the time it would be most beneficial. Weave threads together data, software and communication platforms to build stronger relationships at the point of contact by making valuable information instantly available in simple and intuitive formats. This delivers improved productivity, better collaboration and greater insights making it easier to meet the needs of patients and to build better business and clinical outcomes.
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