← All roles

Technical Support

Weave· Customer Support
Apply on company site
Weave - Headquarters (Lehi, UT)Full-timePosted 2w ago

About the role

Weave Support role focused on delivering excellent customer service, basic troubleshooting, and becoming product experts through onsite training. Responsible for inbound/outbound communication, triaging and resolving customer requests for product and technical support.

Responsibilities

  • Communicate with customers via inbound phone calls.
  • Provide follow up to customers via outbound calls and emails.
  • Resolve issues with basic troubleshooting.
  • Save the day for our customers by driving an amazing customer experience that makes our customers smile.

Qualifications

  • Minimum of 1 year of Customer Support experience.
  • Background and interest in technology: solid computer skills and ability to adapt and learn technology quickly.
  • Strong phone presence and excellent written and verbal communication skills (phone and email).
  • Ability to work in a fast-paced, busy Customer / Tech Support team.
  • Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues.
  • Must be hungry to learn, caring towards others, and creative in problem-solving.

Skills

Required:Customer SupportBasic TroubleshootingCommunicationTechnology Aptitude
Last updated Oct 8, 2026. Interested? Apply on the company site.
Weave logo

About Weave

Customer communication and payments platform.

As the pace of innovation continues, it is growing more difficult to see the value of technology. Often meaningful information is inaccessible at the time it would be most beneficial. Weave threads together data, software and communication platforms to build stronger relationships at the point of contact by making valuable information instantly available in simple and intuitive formats. This delivers improved productivity, better collaboration and greater insights making it easier to meet the needs of patients and to build better business and clinical outcomes.

communicationphone systemAI toolsreputation managementonline bookingpayment solutionspractice growth
Company profileWebsite

More open roles at Weave