← All roles

Senior Product Designer, User Infrastructure

Weave· Product Design
Apply on company site
RemoteFull-timePosted 2w ago

About the role

Weave's Users Infra team builds the foundational surfaces for authentication, user management, and multi-location organization modeling. The designer will work on platform-level patterns (SSO, authentication, user/permissions management, workspaces, and settings) that are reused across products, partnering closely with product and engineering managers and contributing to the design system.

Responsibilities

  • Design end-to-end experiences for single sign-on and authentication — setup, identity configuration, MFA, and error/recovery states.
  • Enterprise-level user management flows: SSO configuration including group mapping and management of custom roles and access patterns.
  • Shape how multi-location organizations are modeled in Weave — workspaces, org hierarchy, and account switching for customers with varying numbers of locations.
  • Create platform patterns for reuse by other Weave product teams and contribute them back to the Design System.
  • Partner daily with product manager and engineering manager to define the Users Infra roadmap, incorporating user perspective in scoping and sequencing.
  • Ground work in customer evidence: talk with customers, explore Pendo and Sigma, and use learnings to guide direction.
  • Notice connections early and identify overlaps with other teams before shipping.
  • Help the work around you improve through critique, mentorship, and documentation engineers can build from without guessing.

Qualifications

  • 5+ years designing software products, including experience on B2B or platform surfaces such as admin, settings, identity, or permissions.
  • Ability to walk through two or more case studies tracing thinking from problem framing to end-to-end flows.
  • Proficiency in Figma, including components, variants, and prototyping.
  • Design of complex, multi-step, cross-platform flows with attention to edge, error, and empty states.
  • Clear written and verbal communication of design thinking with engineers, partners, and leadership.

Skills

Required:Designing B2B/platform surfacesCase study storytellingFigma proficiencyCross-functional collaboration
Nice to have:Understanding of identity/access management

Benefits

  • This field not explicitly listed in the description.
Last updated Oct 8, 2026. Interested? Apply on the company site.
Weave logo

About Weave

Customer communication and payments platform.

As the pace of innovation continues, it is growing more difficult to see the value of technology. Often meaningful information is inaccessible at the time it would be most beneficial. Weave threads together data, software and communication platforms to build stronger relationships at the point of contact by making valuable information instantly available in simple and intuitive formats. This delivers improved productivity, better collaboration and greater insights making it easier to meet the needs of patients and to build better business and clinical outcomes.

communicationphone systemAI toolsreputation managementonline bookingpayment solutionspractice growth
Company profileWebsite

More open roles at Weave