Staff SIP Engineer
About the role
VoIP Engineer focused on maintaining and optimizing a distributed, cloud-based voice platform with SIP/RTP infrastructure and core components (Kamailio, RTPengine, FreeSWITCH, Homer/HEPIC). Emphasizes reliability, performance, observability, and DevOps practices.
Responsibilities
- Grow and manage a distributed cloud-based VoIP platform
- Optimize and troubleshoot FreeSWITCH and Kamailio configurations for performance, resiliency, and reliability
- Design, build, test, deploy, and maintain services that support the voice platform
- Monitor and analyze VoIP network performance, identify areas for improvement, and implement solutions to enhance quality and efficiency
- Troubleshoot and resolve VoIP-related issues including call quality problems, signaling/connectivity issues, and system outages
- Develop Golang-based microservices and containers that support the voice ecosystem
- Deploy and operate services in Kubernetes environments
- Maintain and configure Kamailio and FreeSWITCH instances
- Implement and improve observability for SIP/RTP flows using HEP/Homer and telemetry (metrics/logs/traces) to accelerate incident response and root-cause analysis
- Partner with SRE/Platform teams to improve CI/CD, infrastructure-as-code, and reliability practices (e.g., automated rollouts, canarying, and repeatable environments)
Qualifications
- Previous experience working as a VoIP network engineer
- Experience with VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPengine, and Asterisk
- Experience with troubleshooting tools such as Wireshark, sngrep, and Homer
- Deep understanding of TCP/IP networks, firewalls, and related protocols (SIP, RTP, RTCP, TLS, ICE, STUN, TURN, WebRTC)
- Programming experience with a major language such as Go, Java, or C
- Experience with scripting languages such as Python, Bash, and LUA
- Experience with DevOps tools for cloud infrastructure management and automation such as Terraform and Ansible
- Flexibility and adaptability in learning new technologies and tools
- Strong written, oral, and interpersonal communication skills
- Highly self-motivated and directed
- Keen attention to detail
- Experience operating production services in a major cloud environment (Google Cloud preferred), including networking concepts such as VPCs, load balancing, service discovery, and IAM/security fundamentals
- Comfort participating in on-call rotations and driving incident remediation through postmortems and follow-up engineering work
Skills
Benefits
- Employment type: Full time (explicit)

About Weave
Customer communication and payments platform.
As the pace of innovation continues, it is growing more difficult to see the value of technology. Often meaningful information is inaccessible at the time it would be most beneficial. Weave threads together data, software and communication platforms to build stronger relationships at the point of contact by making valuable information instantly available in simple and intuitive formats. This delivers improved productivity, better collaboration and greater insights making it easier to meet the needs of patients and to build better business and clinical outcomes.
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