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Customer Success Manager

AiPrise· Operations
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Hybrid (Bengaluru, Bengaluru, Remote)$18k - $25kFull-timePosted 7mo ago

About the role

AiPrise is hiring a Customer Success Manager to own relationships with customers, ensure they derive maximum value from the AiPrise platform, and help drive product adoption and upsell opportunities. You’ll collaborate with product and engineering to resolve issues and be the voice of the customer internally.

Responsibilities

  • Own a portfolio of customer accounts and act as the primary point of contact
  • Run regular customer check-ins and success reviews
  • Help customers optimize their onboarding and compliance workflows
  • Identify opportunities to expand product usage and drive upsells
  • Work with product and engineering teams to resolve customer issues
  • Act as the voice of the customer internally
  • Manage escalations and ensure timely issue resolution
  • Help customers get live quickly and successfully adopt the platform

Qualifications

  • 3–6 years of experience in Customer Success, Solutions roles
  • Experience working with B2B SaaS products
  • Strong communication and stakeholder management skills
  • Comfortable working with APIs, integrations, and technical products
  • Ability to manage multiple customer relationships simultaneously
  • Experience in fintech, compliance, payments, or regtech is a plus

Skills

Required:Customer SuccessB2B SaaSCommunicationAPIs & integrations
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About AiPrise

AI Powered Global Compliance Platform

Verify your customers globally with a single platform. Get 800+ data points on each business and 100+ data points on each individual and onboard with confidence.

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