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Principal Growth Partnerships & Reseller Manager

Aircall· Sales & Partnerships
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Hybrid (Seattle and San Francisco)$150k - $175k + bonusPermanent Full Time EmployeePosted 7mo ago

About the role

Role owning strategy and execution for Aircall’s Growth partnerships and reseller programs to build a repeatable growth engine and drive ARR from integration partnerships across CRM, helpdesk, ATS, eCommerce, and verticals. Global overlay function within Tech Alliance Partnership organization.

Responsibilities

  • Maintain and evolve a prioritization framework for integration investment decisions, balancing TAM potential, AI acceleration fit, integration maturity, and resource constraints
  • Drive pipeline and MRR growth through targeted partner launch activations
  • Lead outbound business development to acquire new integration partners, leveraging Aircall’s AI voice agent and Model Context Protocol (MCP) capabilities to target high-volume, consumption-based opportunities
  • Collaborate with internal product teams to develop and manage reseller partnership models with key ecosystem partners
  • Coordinate cross-functionally with Product, Engineering, Sales, and Marketing to align partnership initiatives with Aircall’s AI-first product roadmap
  • Track and report on partnership-attached revenue, YoY growth, and pipeline contribution to senior leadership

Qualifications

  • 10+ years of experience in technology partnerships, business development, or ecosystem management within a B2B SaaS environment
  • Proven track record of building and scaling partner programs that drive measurable revenue impact
  • Deep understanding of the SaaS ecosystem landscape across vertical and horizontal SaaS
  • Strong strategic thinking with the ability to make hard trade-offs and prioritize under resource constraints
  • Experience with AI product positioning and/or consumption-based commercial models
  • Excellent BD instincts with demonstrated ability to research, target, and close new partnership opportunities
  • Strong partner empathy — ability to frame value from the partner’s perspective, not just Aircall’s
  • Cross-functional collaboration skills, comfortable working with Product, Engineering, Sales, and Marketing teams
  • Data-driven mindset with experience using partnership metrics (attached revenue, pipeline contribution, attachment rates) to inform strategy
  • Strong executive presence and crisp storytelling for internal and external stakeholder engagement
  • Experience working across multiple regions and functions in a global organization

Skills

Required:Partnerships strategyBD and deal closingCross-functional collaborationData-driven decision making
Nice to have:AI product positioning

Benefits

  • Aircall offers medical, dental, and vision insurance 100% covered
  • 401k plan with company matching
  • Unlimited PTO
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy
Last updated Jul 1, 2026. Interested? Apply on the company site.
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About Aircall

AI-powered customer conversations made easy

Aircall is more than a business phone—it’s an integrated customer communications and intelligence platform. Achieve more with AI Agents, data-driven insights, and automation.

Customer CommunicationsAIAutomationCRM IntegrationHelpdeskVoIPCloud-based
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