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Staff User Researcher

Superhuman
Apply on company site
San Francisco, CA, Hybrid$240k - $300kfull-timePosted 7mo ago

About the role

A strategic research role to shape the future of Superhuman's AI assistant 'Go', focusing on human-centered AI experiences, partnering with leadership, and advancing AI-native research practices.

Responsibilities

  • Lead exploratory and evaluative research to shape the strategy and roadmap for the Go platform.
  • Identify the most important user and business questions in a fast-moving AI landscape.
  • Partner with executive and cross-functional leaders to turn insights into clear product direction.
  • Translate complex findings into compelling narratives that influence decisions.
  • Define and track key experience and adoption metrics in partnership with data science.
  • Advance AI-native research practices by thoughtfully integrating AI tools, including our own platform, into your workflow.
  • Advocate for human-centered AI experiences that are proactive, trustworthy, and valuable.

Qualifications

  • 8+ years of experience in UX, product, or applied research (or equivalent advanced degree experience) in technical spaces.
  • Proven experience leading research in complex, ambiguous, or zero-to-one environments.
  • Strong mixed-methods research skills, with experience collaborating with other insights partners.
  • Experience influencing senior stakeholders and shaping product strategy.
  • Excellent storytelling and communication skills.
  • Experience researching or working in AI-powered products, platforms, or agent systems.
  • A self-directed, strategic mindset and a passion for elevating research craft.

Skills

Required:User researchStakeholder engagement
Nice to have:AI-powered product research

Benefits

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year, 12 paid holidays, 2 floating holidays, and flexible sick time
  • Generous stipends (caregiving, pet care, wellness, home office, etc.)
  • Annual professional development budget and opportunities
Last updated Mar 28, 2026. Interested? Apply on the company site.

About Superhuman

Superpowers, everywhere you work

Superhuman is the AI productivity suite that gives you superpowers everywhere you work. So you can be more creative, strategic, and impactful.

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