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AI Operations Specialist

Valerie Health· Delivery Operations
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San Francisco, California, United States$70k - $90kFull-timePosted 7mo ago

About the role

Operations Specialists are the operators behind Valerie’s AI platform, owning the operational delivery for a set of partner medical groups to ensure workflows run accurately, efficiently, and reliably. Primary ops POC for assigned customers, responsible for high-quality execution and contributing to system and workflow improvements as Valerie scales.

Responsibilities

  • Own Operational Delivery for Customers: Serve as the primary operations POC for partner practices, ensuring their workflows run smoothly and meet quality and performance expectations, including supporting the rollout and implementation of new product lines.
  • Execute Core Platform Workflows: Process and verify patient and practice data through Valerie’s internal systems with high accuracy and speed.
  • Maintain Quality and Data Integrity: Identify discrepancies, edge cases, and workflow issues and resolve or escalate them quickly to maintain platform reliability.
  • Improve Operational Systems: Identify opportunities to reduce manual work, improve workflow efficiency, and strengthen operational processes.
  • Collaborate Cross-Functionally: Work closely with Central Operations, Engineering, and Customer teams to surface issues, provide operational insights, and help improve the platform.

Qualifications

  • Bachelor’s degree with a strong academic track record or equivalent experience with a trajectory of high achievement.
  • Early-career candidates are encouraged to apply. Prior startup, operations, or healthcare experience is helpful but not required.
  • Demonstrated ability to learn new systems, tools, and workflows quickly.

Skills

Required:Operational ownershipData processing and verificationQuality assurance and data integrityCross-functional collaborationProblem solving

Benefits

  • Competitive salary, equity and benefits including medical, dental, vision, 401(k), PTO, and lunch served on in-office days
  • Career trajectory: This role is a launchpad for early-career operators, with opportunities to grow into new roles as the company scales
  • SF office: Daily catered lunch and dinner reimbursement
Last updated Oct 8, 2026. Interested? Apply on the company site.

About Valerie Health

Growth, automated

Valerie Health sits at the intersection of healthcare and AI, helping independent provider groups modernize patient experiences.

healthcareAIpatient experiencehealthtech
Company profileWebsite

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