Senior Product Director, Business Banking
About the role
Define and deliver the future of how UK businesses manage their money. Lead and inspire multiple product teams to build innovative, differentiated experiences in Monzo’s Business Banking area, setting long-term vision and execution to transform business banking for millions of customers.
Responsibilities
- Set a bold, customer-centric, commercially grounded product strategy for Business Banking.
- Develop and articulate a long-term product vision that positions Monzo as a leader in differentiated business financial experiences.
- Create a roadmap that combines customer insights, market trends, and commercial priorities to deliver measurable business impact.
- Foster a culture of innovation and differentiate Monzo’s business banking offerings.
- Drive teams to create unique, delightful products based on strong product taste.
- Spar with data scientists to understand the why behind customer behaviour, product performance, and opportunities; improve decision-making across the org.
- Build an execution engine that consistently delivers against ambitious goals; establish priorities, processes, and remove blockers.
- Instil a culture of ownership, speed, and high performance across multiple product teams.
- Take full ownership of the Business Banking product area with autonomy and accountability; identify and fix organisational inefficiencies.
- Hire, coach, and develop product managers and cultivate the next generation of Monzo product leaders.
Qualifications
- Seasoned product leader with a track record of leading high-performing product teams at a fast-growing consumer tech company.
- Experience building highly engaging experiences for millions of customers and delivering company trajectory-changing impact.
- Experience in multi-market products and balancing priorities across geographies (nice-to-have).
- Data-driven and commercially focused; ability to collaborate with data scientists to define metrics, run experiments, and deliver business impact.
- Strong problem-solving ability in complex situations with limited right answers.
- Excellent stakeholder management and storytelling skills; ability to motivate and align diverse teams.
Skills
Benefits
- Base salary dependent upon experience + Stock Options + Benefits
- Relocation assistance to the UK
- Visa sponsorship
- Hybrid/distributed working within the UK with optional London office visits
- Flexible working hours
- Learning budget of £1,000 per year for books, training courses and conferences
- Full benefits listed on company site
About Monzo Bank
A bank as smart as your phone.
YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!
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