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Senior PR and Communications Manager (12 month fixed-term contract)

Monzo Bank· Marketing & Community
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Hybrid (London / UK remote)£95k - £115kcontractPosted 5d ago

About the role

Senior PR and Communications Manager for Expansion Markets to lead and execute international PR strategy across Europe (Ireland, Spain, and new EU markets) for Monzo, reporting to the Director of Corporate Communications and managing an EU PR Manager based in Spain.

Responsibilities

  • Planning and executing all PR activity in already established European markets, Ireland and Spain.
  • Leading and implementing go-to-market PR strategy for Monzo in all new markets across EU, including establishing resources, building a launch plan and running the day-to-day.
  • Finding creative ways to get Monzo regularly into consumer press through big campaigns and smaller reactive, locally relevant news jumps.
  • Balance global campaigns with localised stories to ensure consistency and locally relevant content.
  • Managing spokespeople and acting as a strategic advisor to senior leaders on external communications, media training, engagement, and storytelling.
  • Collaborating cross-functionally with product, commercial, and operations teams to uncover and amplify PR opportunities.
  • Managing current international agencies and team members whilst resourcing and setting up for success in new EU markets.
  • Building strong relationships with key media and journalists, while managing incoming press enquiries.
  • Using data and insights to inform and adapt strategy for international expansion.
  • Establishing new processes and ways of working in new markets.
  • Staying ahead of industry and policy trends to inform strategy and maintain thought leadership.

Qualifications

  • Proven experience leading tailored and scalable PR strategies for multiple international markets.
  • Experience launching brands with little brand awareness in new European markets.
  • Track record of building and managing high-performing teams.
  • Strong experience working with and managing external agencies across multiple markets.
  • Ability to understand local media and audience nuances and adapt strategy accordingly.
  • Exceptional written and verbal communication skills.
  • Ability to thrive in fast-paced, evolving environments.
  • Creativity and impact in delivering standout PR campaigns.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Genuine passion for Monzo’s mission and excitement to bring it to more customers globally.

Skills

Required:PR strategy developmentMedia relationsStakeholder managementTeam leadership

Benefits

  • Flexible working hours.
  • Learning budget for executive development, conferences, and industry engagements.
  • Work from home setup support and Macbooks provided.
  • Potential international travel.
  • Plus more benefits listed on careers page.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Monzo Bank

A bank as smart as your phone.

YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

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