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Sales Account Executive

Monzo Bank· Operations
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London£67kPosted 5d ago

About the role

Sales Account Executive role in Monzo's Business Banking Sales team in London. Focus on engaging SMB customers, guiding them through the buying journey, activating accounts, and delivering a personalised enterprise sales experience for high-value customers within a rapidly growing UK business banking audience.

Responsibilities

  • Engaging with prospective SMB customers through discovery calls, understanding their business, challenges, goals and requirements.
  • Driving full sales cycle from prospecting and qualification to demos, sales and activation.
  • Guiding customers through Monzo’s business banking offerings and helping them evaluate what works best.
  • Becoming a product expert on Monzo's business banking products, features and services.
  • Managing a pipeline with data hygiene: timely follow-ups, accurate forecasting, deal tracking.
  • Driving activation: ensuring new business customers are fully set up and onboarded.
  • Collaborating with marketing, product, risk and customer operations to ensure a smooth journey.
  • Delivering outstanding service via phone, video, email or digital channels.
  • Achieving sales targets and other growth metrics set by leadership.
  • Feeding insights back on customer pain points and feature requests for product improvements.
  • Adapting to change and ambiguity and supporting what comes next.

Qualifications

  • Experience in Small Business sales, preferably selling business solutions or financial services.
  • Proven track record of meeting or exceeding sales quotas in a performance-driven environment.
  • Experience managing a full sales cycle from prospecting to activation with rigorous outreach and cross-team coordination.
  • High emotional intelligence and ability to build relationships with diverse customers.
  • Strategic communicator; consultative, with ability to uncover customer value.
  • Adaptable, resilient with a proactive, growth-minded attitude.
  • Clear written and verbal communication, including with video.
  • Coachable and receptive to constructive feedback for continuous improvement.
  • Comfortable in a fast-moving, high-change environment with limited initial definition.
  • Strong personal organization: pipeline tracking, time management, prioritization of leads and follow-ups.
  • Integrity and consumer duty awareness: regulatory compliance, safeguarding data, customer understanding.

Skills

Required:Sales cycle managementProspecting and lead qualificationAccount activation and onboardingProduct knowledge (Business Banking)Data hygiene and forecastingCommunication (verbal/written/video)Collaboration across teams
Nice to have:Regulatory compliance and consumer duty awareness

Benefits

  • £67,000 Total OTE (base salary + commission)
  • 4 days a week in London office with occasional remote flexibility (UK)
  • Flexible working hours
  • £1,000 learning budget per year for books, training, conferences
  • Macbooks and home setup support for remote workers
  • Plus additional benefits listed at full benefits page
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Monzo Bank

A bank as smart as your phone.

YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

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