Partner Account Manager - LATAM
Hybrid (Mexico City)Permanent Full Time EmployeePosted 7mo ago
About the role
Aircall is expanding its LATAM presence and seeks a Partner Account Manager to develop strategic partnerships, drive revenue growth, and execute go-to-market initiatives across LATAM, with a focus on Mexico, Colombia, and Chile. Based in Mexico City (Polanco) in a hybrid role.
Responsibilities
- Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms).
- Business Development: Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in LATAM.
- Lead and accelerate sales growth by executing business strategies tailored to these markets.
- Provide strategic insights, working closely with the Sales Director, to adapt Aircall’s vision and strategy for the region.
- Collaborate effectively with cross-functional teams such as Marketing, Partnerships, BDR, Customer Success, Product, and Tech to evaluate and pursue growth opportunities in the market.
- Event Participation: Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities.
- Develop a deep understanding of the LATAM SMB market, the competitive landscape, and key trends in Mexico, Colombia, and Chile to keep Aircall at the forefront of industry developments.
Qualifications
- Fluency in Spanish and English
- Entrepreneurial mindset to establish and grow our presence in a new market, demonstrating autonomy
- Self-starter motivated to go above and beyond the task at hand
- Curious and passionate about learning and adapting to new markets, technologies, and sales strategies in LATAM
- Experience with channel and integration partnerships in LATAM (advantageous)
- Experience in Hubspot, Salesforce or Zendesk ecosystem (plus)
- Energetic, passionate, humorous, compassionate, and enthusiastic
Skills
Required:Spanish fluencyEnglish fluencyPartnership managementBusiness developmentCross-functional collaboration
Benefits
- Competitive salary package & benefits
- Focus on work-life balance
- Fast-learning environment with strong team spirit
- Diverse, multicultural environment (45+ nationalities)
Last updated Jul 1, 2026. Interested? Apply on the company site.
About Aircall
AI-powered customer conversations made easy
Aircall is more than a business phone—it’s an integrated customer communications and intelligence platform. Achieve more with AI Agents, data-driven insights, and automation.
Customer CommunicationsAIAutomationCRM IntegrationHelpdeskVoIPCloud-based
More open roles at Aircall
- Director, Revenue Operations3mo agoHybrid (Seattle, WA) · Sales & Partnerships – 14012 - Revenue Operations
- Product Manager Intern3mo agoHybrid (Paris / Madrid) · Product
- Data Scientist3mo agoHybrid (New York) · Engineering – 13008 - Data /
- Customer Engineer - Iberia & Italy3mo agoHybrid (Madrid) · Customer Experience
- Number Operations Specialist3mo agoRemote · Customer Experience