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Resident Chef (Sur La Table)

CSC Generation
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White Plains, NY$66.3k - $70kFull-timePosted 6mo ago

About the role

Resident Chef at Sur La Table in White Plains, NY, leading culinary teams, conducting in-store cooking classes, and overseeing the culinary program to drive sales, customer experience, and brand representation.

Responsibilities

  • Recruit, mentor and retain a high-performing team to meet business needs of culinary and retail.
  • Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
  • Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.
  • Represent Sur La Table’s brand by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
  • Ensure an outstanding cooking class experience by following provided recipes and game plans, and holding employees accountable for quality and execution.
  • Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.
  • Maintain product expertise, stay current on products, engage in training, and seek additional resources.
  • Lead a customer-focused, Guest Obsessed culture in kitchen and retail sales floor.
  • Address and manage all customer feedback related to the culinary program to maintain satisfaction and loyalty.
  • Drive sales growth by developing and implementing strategies to enhance the culinary and retail business.
  • Analyze key performance metrics daily and leverage insights to optimize store performance.
  • Meet or exceed culinary and retail goals by delivering classes and experiences that drive engagement and sales.
  • Manage daily store operations with compliance to food safety standards, local health codes, and sanitation regulations.
  • Maintain inventory accuracy, minimize shrink, and control expenses.
  • May handle liquor, wine, and beer in compliance with regulations and policies.
  • Ensure store safety and cleanliness; address maintenance needs promptly.
  • Maintain accuracy and integrity of employee records (time/attendance, certifications, etc.).
  • Adhere to wage and hour laws and accurately record time worked.
  • Model and communicate SLT policies and SOPs to associates.
  • Communicate and enforce company policies.

Qualifications

  • Must be 21 years of age or older.
  • Culinary degree strongly preferred (considered with equivalent experience).
  • 1-2 years’ experience as a culinary instructor.
  • 3-4 years of progressively responsible kitchen management experience.
  • Valid Food Manager Certification.
  • Proven track record of achieving sales and motivating high performing sales teams.
  • Strong leadership, communication, problem-solving, and decision-making abilities.
  • Passion for community engagement and exceptional customer experiences.
  • Proficiency in Microsoft Office Suite and retail systems preferred.

Skills

Required:Leadership and team developmentCustomer experienceSales and performance analysisFood safety and complianceOperations managementCommunication
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

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