← All roles

Customer Deployment Engineer

Credal.ai· Go-To-Market
Apply on company site
Credal HQ (Brooklyn, NY)$120k - $160kFull-timePosted 6mo ago

About the role

Customer Deployment Engineer at Credal (HQ, Brooklyn, NY). On-site full-time role in Go-To-Market focusing on customer trust, onboarding, and scaling deployment of Credal’s frontier AI products for enterprises.

Responsibilities

  • Be the person our customers trust when the stakes are high. Live in their slack channels and meet them at their desks.
  • Build POCs to unblock deals and accelerate time-to-value
  • Own design partnerships with end users to shape the product roadmap
  • Develop deep understanding of each customer's use case and business objectives, and be their greatest internal advocate
  • Define and improve the playbooks, processes, and tooling that will let us scale what works
  • Own the onboarding story, keeping documentation high quality and understanding our users' greatest friction points

Qualifications

  • Customer-obsessed problem-solver who thrives at the intersection of technology and enterprise trust
  • Eager to join a mission bringing frontier intelligence to healthcare, government, financial infrastructure
  • Customer-focused and deeply empathetic; able to listen and represent customer needs internally
  • Clear, compelling communicator; able to tailor messages to CISO, platform engineer, or procurement teams
  • High-ownership; able to drive ambiguous work to completion
  • Commercial instincts; oriented toward customer retention, expansion, and advocacy
  • Thrives in fast-paced environments with ambiguity and continuous learning

Skills

Required:Customer success orientationTechnical communication

Benefits

  • High quality health coverage, including mental health benefits, for employee and immediate family (HSA options)
  • Vision, dental, life, disability coverage
  • Regular team activities & offsite events
  • Unlimited PTO with guaranteed two weeks off during the last two weeks of December
  • Housing subsidy for near-office living
Last updated Jul 29, 2026. Interested? Apply on the company site.
Credal.ai logo

About Credal.ai

Harness Frontier Intelligence by building AI assistants that can…

Harness Frontier Intelligence by building AI assistants that can understand your enterprise, take action on your behalf, and run your operational workflows.

generative-aicybersecurityenterpriseai
Company profileWebsite

More open roles at Credal.ai