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Sales Manager, Enterprise

Serval· Sales
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New York, San Francisco$350kFull-timePosted 6mo ago

About the role

Manager of Enterprise Account Executives leading a high-growth enterprise sales team, building and scaling multi-threaded, high-value deals across IT, Security, and Engineering in large organizations.

Responsibilities

  • Build, hire, and scale the enterprise AE team from the ground up, defining roles, territories, and hiring profiles for complex account coverage.
  • Coach and develop your team on enterprise deal strategy, multi-threading, executive alignment, pipeline management, and forecasting discipline.
  • Drive team performance and accountability for enterprise quota attainment, large deal progression, pipeline coverage, and forecast accuracy.
  • Maintain a strategic book of business, owning and closing key enterprise accounts to stay close to customers and model best practices.
  • Develop and refine the enterprise sales playbook — including account planning, outbound strategy, executive engagement, proof-of-value motions, and complex deal orchestration.
  • Partner with GTM leadership to define enterprise ICP, pricing and packaging for large deployments, and account segmentation strategy.
  • Collaborate cross-functionally with product, marketing, and engineering to influence roadmap, enterprise readiness, security/compliance positioning, and messaging.
  • Establish strong sales process rigor: pipeline inspection, deal reviews, MEDDPICC adoption, CRM discipline, and accurate forecasting.
  • Build relationships with executive stakeholders at target accounts and represent Serval in strategic customer engagements and industry events (travel ≈ 25–40%).

Qualifications

  • 7–10+ years of B2B SaaS sales experience, with at least 2–3 years managing and developing enterprise AE teams.
  • Proven track record of building and scaling enterprise sales teams at early- to growth-stage companies (Seed → Series C+).
  • Consistent overachievement as both an individual contributor and leader — President’s Club, top performer recognition, or rapid career progression.
  • Deep experience selling complex, high-value solutions into enterprise IT, Security, and Engineering organizations.
  • Strong expertise in managing long, multi-stakeholder sales cycles (6–12+ months) with VP, SVP, and C-suite buyers.
  • Demonstrated ability to coach multi-threaded deals, navigate procurement and legal processes, and drive executive alignment.
  • Strong player-coach mentality — comfortable carrying a strategic quota while building the team and systems.
  • Exceptional leadership, communication, and executive presence with the ability to influence senior stakeholders internally and externally.

Skills

Required:Team leadership and people managementStrategic account planningMEDDPICC / complex deal orchestrationSales cycle management (6–12+ months)

Benefits

  • Meaningful early-stage equity
  • Comprehensive health coverage
  • Flexible PTO
  • Daily lunches and snacks
  • Onsite gym access
  • Regular team events and offsites
Last updated Aug 12, 2026. Interested? Apply on the company site.

About Serval

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Serval is the AI-native ITSM for modern teams. Use natural language to automate routine tasks and resolve help desk requests.

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