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Data Center Infrastructure Management (DCIM) Administrator - Infrastructure Operations

Cloudflare· Infrastructure
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Hybrid (Atlanta, US), Hybrid (Denver, US), Hybrid (Washington DC, US)$98k - $135kfull-timePosted 7mo ago

About the role

Data Center Infrastructure Management (DCIM) Administrator responsible for building and running Cloudflare’s DCIM program, governing MAC processes via Nlyte, ensuring data accuracy, and enabling scalable, secure, and reliable data center operations across globally dispersed sites.

Responsibilities

  • Assist with the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand.
  • Collaborate with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives.
  • Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs).
  • Be a role model and champion for continuous improvement, standardization, optimization, and automation.
  • Workflow Execution: Administer and manage the Nlyte Workflow/Work Order processes, including; issuing, tracking, and closing all physical MAC tickets.
  • Enforce strict adherence to the defined process by global technicians.
  • Data Integrity Champion: Perform daily data entry, manage automated asset discovery tools, and reconcile physical inventory against Nlyte records to guarantee 99.5%+ accuracy.
  • Asset Lifecycle Management (ALM): Own the entire asset data chain from receiving (scanning/logging) through deployment and decommissioning.
  • Model Library Management: Maintain the Nlyte Materials Catalog, ensuring all new hardware models have precise, validated resource profiles (power, cooling, rack elevations) to enable Analyst validation.
  • Field Training & Support: Provide hands-on training and support for global technicians on using the Nlyte mobile app, scanning tools, and required workflow procedures.

Qualifications

  • Bachelor's degree in Information Technology, Logistics, Manufacturing, Business Administration, or a related field, or equivalent practical experience.
  • 4+ years of hands-on experience in IT Asset Management or DCIM administration (Nlyte experience is a strong advantage).
  • Direct experience administering a workflow or change management system, with a focus on discipline and process enforcement in a multi-site environment.
  • Experience with change management in ERP and asset management transformation efforts.
  • Experience operating in a high-velocity environment involving geographic dispersed Data Centers across various time zones.

Skills

Required:Nlyte MAC/Workflow ManagementAsset Data IntegrityAsset Lifecycle ManagementServer/Network Hardware & Rack ElevationsStructured Cabling & StandardsExcel/SQLChange/Workflow ManagementDocumentation & SOP Creation

Benefits

  • Health & Welfare Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance
  • Financial Benefits: Short and Long Term Disability Insurance, Life & Accident Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan
  • Time Off: Flexible paid time off covering vacation and sick leave, Leave programs including parental, pregnancy health, medical, and bereavement leave
Last updated Sep 2, 2026. Interested? Apply on the company site.

About Cloudflare

Connect, protect, and build everywhere | Cloudflare

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