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Customer Engineering Specialist - Network Services

Cloudflare· Solution Engineering
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Hybrid (Lisbon)€74k - €106kHybridPosted 7mo ago

About the role

CE Specialist and trusted technical advisor for customers adopting Cloudflare's network services (Magic Transit, Cloudflare WAN, Cloudflare Network Firewall, CNI, and Cloudflare One). Leads POCs from design to production cutover and helps modernize network protection, connectivity, and security.

Responsibilities

  • Act as a trusted advisor, helping customers choose the right Cloudflare network and security solution for their business needs.
  • Lead qualified prospects through Solution Design and POC.
  • Magic Transit: plan and run POCs covering BGP onboarding, prefix advertisement, GRE/IPsec tunnels or CNI, and DDoS validation.
  • Cloudflare WAN: plan and run POCs covering site and branch connectivity (IPsec/GRE tunnels, CNI, Cloudflare One Appliance), data center and cloud-to-site connectivity, routing design, and coexistence with or migration from existing SD-WAN or MPLS.
  • Understand the customer's network topology, IP addressing, routing policy and security requirements; design architecture including hybrid environments with Azure, AWS and GCP.
  • Run technical discovery, demos and workshops in pre-sales; support RFP/RFI responses and technical validation.
  • Explain benefits of Magic Transit, Cloudflare WAN and Cloudflare One vs alternatives (DDoS scrubbing, appliance-based protection, SD-WAN, next-gen firewalls, MPLS).
  • Work with GTM partners to achieve pipeline and revenue goals.
  • Present network and security transformation messages to senior technical leaders and executives.
  • Capture product/feature gaps and feed back to Product and Engineering.

Qualifications

  • GTM experience: 5+ years in Customer Engineering, Pre-sales, Solutions, Systems Engineering, or Technical Sales; experienced in discovery, solution design, POC, and handover to delivery or support.
  • BGP and routing: strong knowledge of eBGP, route advertisement/filtering, AS paths, communities, anycast, RPKI, route hygiene; comfortable with static and dynamic routing, subnetting, route-based policy, split tunnels.
  • TCP/IP: deep understanding of protocol stack and packet-level troubleshooting (tcpdump, Wireshark); MTU/MSS, tunneling (GRE, IPsec), NAT, asymmetric routing.
  • DDoS protection: understanding of L3/L4/L7 DDoS types and mitigation approaches; on-demand vs always-on protection.
  • SD-WAN and WAN architecture: familiarity with SD-WAN architectures, BGP/OSPF overlays, underlay/overlay design, local internet breakout, branch connectivity, migration from MPLS/legacy WAN.
  • Fluent in English (written and spoken); additional languages a plus.
  • Project management: ability to manage a project, meet deadlines, prioritize competing goals.
  • Curiosity and learning agility: keep up with industry trends and Cloudflare products.

Skills

Required:GTM / Pre-sales experienceBGP routingTCP/IPDDoS protection
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Cloudflare

Connect, protect, and build everywhere | Cloudflare

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