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Senior Customer Engineer, Public Sector Federal

Cloudflare· Solution Engineering
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Hybrid (Washington, D.C.)$211k - $257kfull-timePosted 9mo ago

About the role

Senior Customer Engineer serving as technical lead throughout the sales cycle for Cloudflare’s Public Sector Federal segment, focusing on on-premise security, networking, and public cloud initiatives within US Federal customers; hybrid work arrangement in Washington, D.C.

Responsibilities

  • As critical members of Cloudflare’s Public Sector Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
  • In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
  • For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance.

Qualifications

  • Minimum 4 years of experience in a customer-facing sales or consulting role supporting the US Federal Government.
  • Demonstrated understanding in internet technologies: OSI Model layers 1-7, Routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
  • Comfort with SASE frameworks and related technologies such as Secure Web Gateway, CASB, DLP, SD-WAN, etc.
  • Comfort with on premise infrastructure and networking configurations, including potential legacy systems or methodologies.
  • Technical curiosity and passion; ability to stay up to date with industry trends and Cloudflare products.
  • Focus on learning, teaching, collaboration, mentorship, and growth; strong project management, relationship-building, and EQ.

Skills

Required:Cloudflare technical expertiseTechnical leadership in pre-salesCustomer-facing communication

Benefits

  • Health & Welfare Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance
  • Financial Benefits: Short and Long Term Disability Insurance, Life & Accident Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan
  • Time Off: Flexible paid time off covering vacation and sick leave, Leave programs including parental, pregnancy health, medical, and bereavement leave
Last updated Sep 2, 2026. Interested? Apply on the company site.

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