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Senior Partner Manager, Enterprise

Automattic· Sales
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Remote$125k - $180kfull-timePosted 6mo ago

About the role

Senior Partner Manager responsible for managing and developing strategic agency partnerships to drive Automattic for Agencies and WordPress VIP revenue, including partner onboarding, strategy, enablement, renewals, and cross-functional collaboration.

Responsibilities

  • Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation.
  • Building and maintaining strong relationships with Premier partners, supporting partners through onboarding to expansion by understanding their business strategy and needs.
  • Developing and executing high-impact strategies for partner retention, net revenue retention, and partner growth.
  • Representing Automattic and building awareness of products and services in the partner’s organization via a one-to-many approach with partners.
  • Communicating with key stakeholders within WordPress VIP and other business units on partner needs, alerts, and statuses.
  • Becoming the agency’s trusted advisor to help them build WP VIP business practices, deliver successful projects, and scale growth via Automattic for Agencies and VIP.
  • Providing training and support to partners to enhance understanding of Automattic’s products, services, and value propositions.
  • Collaborating cross-functionally with internal and external BU teams (Marketing, Sales/CS, Happiness, Product, Leadership).
  • Co-developing marketing and sales enablement programs for partners with respective BUs.
  • Attending and supporting WordCamps, exploring sponsorships, and participating in partner events for lead generation and brand visibility.
  • Gathering partner feedback to improve products, services, and partnership experience.
  • Advocating for partner needs within Automattic or partner BU niches.
  • Staying informed about industry trends, competitors, and market developments to refine partnership strategies.
  • Ensuring partners adhere to agreed standards and compliance requirements.
  • Seeking ways to enhance the overall partner ecosystem within Automattic.

Qualifications

  • 8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred).
  • Experience managing a high-volume portfolio of partners and meeting/exceeding Net Revenue Retention (NRR) and growth goals.
  • Experience with Global System Integrator / System Integrator organizations to build new alliances and scale them.
  • Proven ability to communicate and negotiate with C-suite and senior executive stakeholders within partner accounts and internally.
  • Outstanding communication and presentation skills (written, verbal, and in-person).
  • Dynamic presentation skills for engaging individuals and groups including C-level executives.
  • Excellent interpersonal skills for collaboration across teams.
  • Ecosystem familiarity with Automattic’s brands and WordPress ecosystem and third-party tools used by agencies.
  • Ability to grasp and communicate technical concepts to both technical and non-technical audiences.
  • Willingness and ability to travel domestically and internationally to build partner relationships at events such as WordCamps.
  • Adaptability to new technologies, industry trends, and competitive landscape.

Skills

Required:Partner managementStrategic planningExecutive communicationRelationship building

Benefits

  • Open vacation policy
  • Fully-remote company structure
Last updated Oct 22, 2026. Interested? Apply on the company site.

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