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Senior Product Manager, Payments

Automattic
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Hybrid (Global)$170k - $240kPosted 3mo ago

About the role

Senior, hands-on Product Manager for WooCommerce Payments, owning a defined area within payments products and partner integrations. Focused on execution, collaboration with engineering, design, support, and partnerships to improve onboarding, checkout, refunds, disputes, payouts, reporting, and reliability at scale.

Responsibilities

  • Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes.
  • Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability.
  • Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust.
  • Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit.
  • Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues.
  • Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions.

Qualifications

  • 7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution.
  • 4+ years in payments or fintech, ideally on products operating at scale; experience with large or global launches is a plus.
  • Strong product judgment. You can make good calls in messy situations and don’t need perfect information to move forward.
  • Comfort working on critical, high-trust systems where reliability matters and small changes can have outsized impact.
  • Ability to work deeply with engineers and designers on complex problems, including technical constraints and tradeoffs.
  • Strong analytical habits and a practical approach to metrics, dashboards, and instrumentation.
  • Clear written and verbal communication in a distributed, async environment.
  • Familiarity with WooCommerce, WordPress, or open-source ecosystems is a plus.

Skills

Required:Product managementPayments / fintech domain knowledgeData-driven decision makingCross-functional collaboration

Benefits

  • Salary range: $170,000-$240,000 USD. Salary ranges are global, paid in local currency.
  • Fully-remote company with an open vacation policy.
  • Benefits by country list available on Benefits Page.
Last updated Oct 22, 2026. Interested? Apply on the company site.

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