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Retail Shop Technician - Part Time (Backcountry Outlet)

CSC Generation· Backcountry Outlet Stores
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Millcreek, UTPart-timePosted 6mo ago

About the role

Lead Shop Tech responsible for overseeing all shop-related activities including repairs, maintenance, assembly, and customer guidance at the Millcreek Backcountry Outlet.

Responsibilities

  • Partner with management team to identify shop priorities and meet store goals
  • Oversee and manage the repair and maintenance program of bike and ski/snowboard gear
  • Perform bike and ski/snowboards repairs and maintenance as needed
  • Build, assemble, and tune new bikes
  • Mount new skis and snowboards
  • Repair and tune customer’s bikes, skis and snowboards
  • Provide expert advice to customers on gear related matters, including gear recommendations, product fit and technical advice
  • Train and mentor shop techs
  • Manage inventory and ensure that all necessary parts and tools are available
  • Keep up to date with industry trends and developments
  • Work with the store team to develop and implement marketing strategies for shop related products and services
  • Assist on the sales floor as needed
  • Assist the Store Manager in opening and closing the store as needed
  • Ensure the store is properly secured and alarm systems are functioning correctly
  • Manage cash and credit card transactions, and perform daily cash reconciliation
  • Other duties as assigned by the management team

Qualifications

  • At least 3 years of experience as a bike and ski/snowboard tech or in a similar role
  • Strong knowledge of bike and ski/snowboard mechanics and repair
  • Excellent customer service and communication skills
  • Ability to work independently and manage a team
  • Passion for outdoor activities and a commitment to environmental stewardship
  • Availability to work weekends and holidays as needed

Skills

Required:Bike and ski/snowboard repairCustomer service and communicationLeadership and mentoringInventory management

Benefits

  • Note: Benefits not specified in the description
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

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