Principal Product Manager, Global Payments Platform and Controls
Hybrid (Toronto)CA$195k - CA$242kFull-timePosted 6mo ago
About the role
Principal Product Manager responsible for Zip's global payments infrastructure, risk controls, and compliance across multiple currencies and countries, leading strategy, roadmap, and cross-functional delivery with emphasis on safety, onboarding, and enterprise-scale reliability.
Responsibilities
- Own the payments platform strategy and roadmap, including direct bank integrations, payment provider partnerships, and payment routing infrastructure that supports tens of billions in annual volume across 40+ currencies and 130+ countries
- Drive the product strategy and roadmap to reduce payment risk -- including Zip's AI-powered fraud detection system that flags risky invoices directly to customers
- Own bank account verification– expanding provider coverage, increasing geographic reach, and ensuring reliable real-time verification across customer segments.
- Lead payments onboarding automation – building customer-facing workflows that reduce manual operational overhead and accelerate go-live.
- Define product strategy for payment method management to help buyers and vendors transact seamlessly, including multi-provider support and payout group management.
- Lead payments platform modernization -- expanding payment rails and payout capabilities, improving payment cycle times, and ensuring enterprise-grade reliability at scale.
- Drive currency localization across Zip – enabling customers to support multi-currency workflows across all payment surfaces.
- Collaborate deeply with engineering and design to define requirements, provide product direction, make tradeoffs, and deliver high-quality, enterprise-grade payment capabilities.
Qualifications
- 6+ years of product management and 10+ years of overall professional experience; experience working on payments infrastructure, fintech, bank integrations, risk/fraud, or financial compliance is a requirement.
- Ability to break down complex payment and risk problems into structured components and deliver clear product recommendations.
- Technical fluency with the ability to partner effectively with engineering on integration architectures, API design, payment processing systems, and data-driven risk systems.
- Ability to lead cross-functional initiatives, influence without authority, and drive alignment across engineering, design, operations, and customer-facing teams.
- Strong analytical skills and comfort using data to drive product decisions, measure fraud metrics, and evaluate risk model performance.
- Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences.
- Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment.
Skills
Required:Payments infrastructureTechnical collaboration with engineeringRisk and fraud management
Benefits
- Start-up equity
- Health, vision & dental coverage options
- Catered breakfast, lunch, & dinner
- Flexible PTO
- ClassPass membership
- Monthly commuter benefit
- Team building events & happy hours
- Home office stipend
- Phone/internet reimbursement
- Hybrid model + 5 flexible remote days per quarter
- Paid parental leave
- Employee Assistance Program (EAP)
- Unlimited AI token usage
Last updated Sep 30, 2026. Interested? Apply on the company site.
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