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Technical Success Architect

Endor Labs· Customer Solutions
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Bengaluru, IndiaPosted 6mo ago

About the role

Technical Success Architect role based in Bengaluru, India. Develops and delivers security-focused technical guidance and custom solutions for Endor Labs customers, acting as the primary technical contact throughout pre-sales and post-sales engagements, and translating customer feedback into product improvements.

Responsibilities

  • Serve as the primary technical point of contact for customers, providing expert guidance across pre-sales and post-sales engagements.
  • Design and customize security solutions to fit complex customer environments, including developing bespoke solutions when needed.
  • Troubleshoot complex technical issues using your software engineering, application security, and DevOps expertise.
  • Build strong relationships with customers ranging from startups to global enterprises and become their trusted technical advisor.
  • Collaborate closely with Engineering and Product teams, translating customer feedback and technical challenges into product improvements.
  • Help customers adopt secure software development practices while improving their overall developer experience.
  • Lead technical integration projects and provide strategic technical guidance to customers throughout their journey with Endor Labs.

Qualifications

  • 8+ years of overall experience in a technical domain, with at least 4+ years of hands-on experience in software development, application security, or DevOps.
  • Strong knowledge of CI/CD, with experience designing, implementing, or managing workflows to ship and secure code.
  • Strong understanding of programming languages, application security principles, and secure software development practices.
  • Experience designing custom technical solutions and working directly with customers in Customer Success, Professional Services, Technical Account Management, Technical Support, or similar roles.
  • Strong troubleshooting and problem-solving skills with the ability to independently investigate and resolve complex technical issues.
  • Customer-first mindset with experience building secure and scalable technical solutions.
  • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Proactive approach to identifying customer needs and developing strategic solutions aligned with their goals.
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Endor Labs

AI-Native Application Security Platform

Endor Labs is an application security platform built for AI-generated and human-written code, helping teams prioritize and fix real risk across the SDLC.

application securityAI-generated codesoftware supply chainsecurity analysissoftware development

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