← All roles

Business Operations Lead

Ambience Healthcare· Operations
Apply on company site
Remote$182k - $228kFull-timePosted 6mo ago

About the role

Ambience is looking for a cross-functional operator to own high-leverage initiatives, build durable systems, and drive KPIs across the business. This remote, high-growth role involves turning vague problems into shipped outcomes, designing playbooks, and establishing RevOps, pricing, and cross-functional launch processes.

Responsibilities

  • Drive high-leverage, cross-functional initiatives end-to-end — from scoping and stakeholder alignment through execution, measurement, and handoff with playbooks.
  • Redesign implementation workflows to lift site go-live throughput with the same team capacity.
  • Define pricing and packaging strategy, including SKUs and tiers, pilot with customers, and measure close-rate impact.
  • Build cross-functional product launch playbooks (Alpha → Beta → GA) covering user rollout, enablement materials, and client education.
  • Stand up initial RevOps infrastructure including pipe-to-revenue models, rep performance dashboards, ROI frameworks, and stage definitions.
  • Launch finance tooling MVPs such as license management and automated monthly true-ups.
  • Deliver project dashboards, KPI specs, short playbooks, and regular update cadences for every initiative.

Qualifications

  • 4–8 years in top-tier consulting, BizOps, strategy, or founder/operator roles with clear 0→1 delivery.
  • Demonstrated wins owning cross-functional initiatives such as pricing, segmentation, rollout throughput, or RevOps/GTM programs.
  • Strong analytical capability — comfort with Excel/Sheets, reading SQL/BI output, and backing recommendations with data.
  • Excellent executive communication: crisp memos, clear asks, and tight stakeholder management.
  • High learning slope: picks up new domains fast, thrives with autonomy, low ego, high ownership.
  • Systems thinking: turns messy processes into simple, durable mechanisms including cadences, SLAs, and dashboards.

Skills

Required:Pricing strategy and packagingCross-functional project managementData analysis and reportingExecutive communication

Benefits

  • Comprehensive medical, dental, and vision coverage for you and your dependents
  • 401(k) with a company match of up to 3% of base salary
  • Remote-friendly culture (with a San Francisco HQ) and full equipment provisioning
  • Parental leave to support your family needs
  • Annual company-wide off-sites, team off-sites and regular team lunches/all-hands with travel, lodging and meals covered
  • Flexible time off with no annual cap, holidays and an annual shutdown Dec 24–Jan 1
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Ambience Healthcare

The AI Platform Clinicians Choose for Documentation and Coding

The AI Platform Clinicians Choose for Documentation and Coding

AI PlatformDocumentationCodingHealthcareHealth System
Company profileWebsite

More open roles at Ambience Healthcare