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AI Transformation Manager - m/f/d

Langdock· Customer Success
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Berlin€80k - €140kFull-timePosted 6mo ago

About the role

AI Transformation Manager guiding enterprise customers through AI adoption and transformation, owning a portfolio of accounts, partnering with Solutions Engineering and Product, and using Langdock’s platform to drive adoption, expansion, and retention.

Responsibilities

  • Own a portfolio of enterprise accounts and be accountable for adoption, retention, and expansion across users, use cases, and deployment scope
  • Drive measurable AI transformation inside each customer - from first use case to company-wide rollout
  • Host engaging workshops that inspire and translate directly into new use cases, active users, and visible momentum inside the customer
  • Navigate complex enterprise stakeholder landscapes: find the champions, manage the blockers, build multi-threaded relationships
  • Build structured account plans for your highest-value customers: stakeholder maps, health assessments, growth opportunities, risk mitigation
  • Run strategic customer conversations - QBRs, executive business reviews, and proactive check-ins - that are grounded in data and outcomes
  • Work cross-functionally with Solutions Engineering, Product, and Sales to translate customer needs into internal action
  • Build AI agents and automated workflows to manage your own book of business - systematically eliminate manual work from your role
  • Be the voice of the customer internally without losing sight of Langdock's product direction - Product > Customer Success > Marketing > Sales

Qualifications

  • 5+ years of experience in a customer-facing role with enterprise customers
  • hands-on experience creating agents, automating workflows, and using AI to do work that would normally require more people
  • ability to talk credibly about model selection, data privacy, and integration architectures with technical stakeholders
  • commercially strong with renewal and expansion experience in enterprise environments
  • strategic and data-driven mindset using CRM data, usage signals, and health scores

Skills

Required:Account managementStakeholder managementWorkshops facilitation

Benefits

  • equity in compensation package included
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Langdock

The all-in-one AI platform for your company.

Langdock is the enterprise-ready platform to roll out AI to all of your employees. Plus, enabling your developers to build and deploy the most custom AI workflows.

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