Senior Product Marketing Manager
About the role
Senior Product Marketing Managers to own Product Marketing for Monzo's Core Banking, Borrowing and Wealth products across UK markets, partnering with Product, Design, Writers and Integrated Marketing to shape positioning, launches, and growth.
Responsibilities
- Own Product Marketing for a Product. You'll define a 2–4 quarter Product Marketing strategy that connects customer needs, market opportunity, and product direction into a clear plan. You'll own Product Marketing across the full product lifecycle from early discovery through launches and iteration.
- Become the expert on your market. You'll build a deep understanding of customers, competitors, and category, using research, data, and experimentation to identify opportunities that influence product priorities.
- Define positioning customers understand. You'll create clear, differentiated positioning and messaging that helps customers understand why your product matters.
- Influence Product Strategy. You'll work alongside Product Managers, Designers, and Researchers to shape product strategy with customer and market insight.
- Shape successful launches. You'll design launch strategies that fit the customer problem, partner with Integrated Marketing on campaigns, and coordinate cross-functional launches across Product, Marketing, Operations, and Support.
- Measure what matters. You'll use customer and commercial data to understand whether your work is making a difference and build business cases for product decisions.
Qualifications
- Experience owning product marketing across a full product lifecycle (discovery to launch and iteration)
- Strong ability to translate customer insights into product and marketing recommendations
- Proven skills in positioning, messaging, and cross-functional collaboration
- Ability to influence product strategy with market and customer insight
- Comfort working in a fast-paced, cross-functional squad environment
- Mentor or coach junior teammates (informally) preferred
Skills
Benefits
- Benefits listed on company site: flexible hours, hybrid/remote UK, learning budget of £1,000/year, diverse benefits package
About Monzo Bank
A bank as smart as your phone.
YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!
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