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Resident Chef (Sur La Table)

CSC Generation· Sur La Table - Stores
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New York, NY$68k - $72kFull-timePosted 5mo ago

About the role

Resident Chef leading culinary teams, teaching in-store cooking classes, and overseeing the culinary program to drive sales and deliver exceptional customer experiences.

Responsibilities

  • Recruit, mentor and retain a high-performing team to meet the business needs of both culinary and retail.
  • Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
  • Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.
  • Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
  • Ensure an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.
  • Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.
  • Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
  • Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
  • Oversees, addresses, and takes responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty.
  • Drive sales growth by developing and implementing strategies to enhance the culinary and retail business.
  • Analyze key performance metrics daily and leverage insights to optimize store performance.
  • Consistently meet or exceed culinary and retail goals by delivering exceptional classes and customer experiences that drive engagement and sales.

Qualifications

  • Must be 21 years of age or older at the time of employment.
  • Culinary degree strongly preferred. We will only consider equivalent experience in exceptional cases.
  • 1-2 years’ experience as a culinary instructor.
  • 3-4 years of progressively responsible kitchen management experience.
  • Valid Food Manager Certification.
  • Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
  • Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Passion for community engagement and providing exceptional customer experiences.
  • Proficiency in Microsoft Office Suite and retail systems preferred.

Skills

Required:Leadership & People ManagementCustomer ExperienceSales & KPI ManagementFood Safety & ComplianceCulinary Instruction
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

retailautomationAIdataplatformsmergers and acquisitions
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