Software Engineer, Production Engineering
Hybrid (New York, NY (HQ)), Hybrid (Remote (Canada)), Hybrid (San Francisco, CA), Hybrid (Remote (US))$168k - $324.5kFull-timePosted 5mo ago
About the role
Production Engineering at Ramp is the infrastructure ownership layer responsible for reliability, scalability, and end-to-end ownership across compute, storage, messaging, and observability. The role combines software engineering with infrastructure responsibilities to build, operate, and scale Ramp’s critical systems while enabling AI-native engineering and cross-team collaboration.
Responsibilities
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — propose solutions, align stakeholders, and own the path to resolution for reliability/scalability issues.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and enabling correct-first-time development.
- Build Ramp's next level of scale — contribute to the move to a cellular architecture to enable international expansion and enterprise-grade SLAs.
- Enable AI-native engineering — define AI infrastructure patterns and reusable foundations, partnering with product teams.
- Build developer tooling and self-service infrastructure to empower other teams.
- Participate in on-call rotation and drive root-cause analysis to prevent recurrence.
- Lead cross-team architectural reviews and company-wide reliability/scalability initiatives.
Qualifications
- 2+ years of software engineering experience shipping high-quality architectures for critical systems
- Strong software engineering fundamentals — clean, well-tested, production-ready code
- Hands-on experience with distributed systems at production scale
- Experience with at least one major cloud provider (AWS preferred)
- Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
- Track record of leading technical projects end-to-end, including cross-team coordination
- Comfortable using AI tooling and coding agents as part of everyday engineering workflow
Skills
Required:Software engineeringDistributed systemsCloud computingObservability practices
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- In the United States: 100% medical, dental & vision insurance for you, One Medical membership, 401(k) with employer match, Fertility HRA, Parental leave up to 16 weeks (or 8 weeks) at 100% pay, Pet insurance, Relocation expense coverage to NYC or SF
- In Canada: Group medical, dental, and vision coverage, Life/AD&D/disability coverage, Fertility drug coverage, Group RRSP + DPSP, Parental leave up to 16 weeks (or 8 with reduced pay), Employee Assistance Program
- In the United Kingdom: Private medical insurance, Virtual GP, Workplace pension, Parental leave up to 16 weeks (or 8 with reduced pay)
Last updated Oct 22, 2026. Interested? Apply on the company site.
About Ramp
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