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Admissions Counselor

Campus.edu· Admissions
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Hybrid (Campus Austin)$52k - $60k + equityFull-timePosted 5mo ago

About the role

Admissions Counselor role focused on connecting with prospective students, guiding them through the admissions process, and supporting enrollment. Onsite position based in Austin, TX with hybrid work arrangement and scheduled shifts, including in-office days.

Responsibilities

  • Build trust and rapport with prospective students through high-energy, student-centered conversations
  • Identify and troubleshoot common student challenges, including process confusion, readiness for college, or emotional stress
  • Conduct admissions interviews to uncover goals, motivations, and potential barriers
  • Guide and follow-up with students through the application and enrollment process, including assistance in completing applications and understanding Campus program, schedule, and expectations
  • Use sound judgment to navigate ambiguity, objections, or frustration with clarity and care
  • Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up via structured phone, text, and email
  • Manage daily tasks, follow-ups, and notes with Salesforce and structured outreach tools
  • Maintain clean, accurate documentation that supports handoffs between Admissions, Financial Aid, and Onboarding
  • Thrive in ambiguity, pivot often, and stay motivated despite rejection or drop-off

Qualifications

  • Bachelor's degree
  • Clear, confident phone communication and strong written follow-up
  • Comfort with metrics and performance targets
  • Familiarity with tools like Salesforce, Google Sheets, or other CRMs (or eagerness to learn)
  • Proven ability to manage a high volume of outreach and follow-up
  • In-office attendance three days per week (Tuesday–Thursday) as an essential function; schedule options include Sunday–Thursday or Tuesday–Saturday, 10:00 AM to 7:00 PM CT

Skills

Required:Phone-based prospect communicationInterviewing and needs assessmentSales / pipeline managementCRM proficiency (Salesforce)

Benefits

  • Medical, dental, and vision insurance
  • 401(k) match
  • Fertility benefits via Carrot
  • Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office)
  • Flexible Time Away + paid holidays
  • Opportunity to make an impact – integral player in bringing Campus vision to life
Last updated Sep 20, 2026. Interested? Apply on the company site.

About Campus.edu

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