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Strategic Partner Account Manager DACH

Aircall· Sales & Partnerships – 11002 - Partnerships
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Hybrid (Berlin)Permanent Full Time EmployeePosted 5mo ago

About the role

Aircall is seeking a driven Partner Account Manager to join the DACH Partnerships team in Berlin, focusing on growing pipeline and revenue through Channel partners and Agencies (System Integrators, Solution Partners, Digital Consulting firms) in the DACH region.

Responsibilities

  • Identify, recruit, and onboard new Channel Partners (or System Integrators) that align with our strategic objectives and target markets.
  • Develop and implement effective partner onboarding programs to ensure rapid ramp-up and productivity.
  • Educate partners on Aircall's products, services, value proposition, and sales processes.
  • Build and maintain strong, long-lasting relationships with key stakeholders within partner organizations.
  • Serve as the primary point of contact for assigned partners, addressing their needs, challenges, and opportunities.
  • Conduct regular business reviews with partners to assess performance, identify areas for improvement, and develop joint action plans.
  • Develop and execute joint business plans with partners to achieve mutually agreed-upon revenue targets.
  • Provide ongoing sales enablement, training, and support to partners, including product updates, competitive intelligence, and sales collateral.
  • Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners.
  • Track and report on partner performance metrics, including pipeline, closed deals, and revenue attribution.
  • Accurately forecast partner sales and contribute to overall company revenue projections.
  • Provide regular reports on partner performance, activities, and market insights to management.
  • Contribute to the ongoing development and refinement of the channel partner program, including policies, incentives, and marketing initiatives.
  • Work cross-functionally with Marketing, Product, and GTM teams to support partner needs and program enhancements.
  • Stay informed about industry trends, competitive landscape, and best practices in channel management

Qualifications

  • Native German language, English fluent
  • 2-3 years of experience in partnership development in a competitive, data-driven environment
  • Strong understanding of SaaS business models and interest in technology
  • Analytical and strategic thinking abilities, KPI-driven
  • Excellent communication, negotiation, and interpersonal skills
  • Bachelor’s degree in Business, Sales, Marketing, or a related field

Skills

Required:Partner recruitmentOnboarding programsChannel enablementForecasting & reporting

Benefits

  • Competitive salary package & benefits
  • Work-life balance
  • Fast-learning environment, entrepreneurial and strong team spirit
  • 45+ nationalities, cosmopolitan culture
Last updated Jul 1, 2026. Interested? Apply on the company site.
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