← All roles

Talent Director, USA

Talentful· Revenue
Apply on company site
Hybrid (San Francisco Bay Area Hybrid), Hybrid (New York City Hybrid), Hybrid (Austin Hybrid)$165k - $240kFull-timePosted 5mo ago

About the role

Role leading and growing a portfolio of Enterprise client accounts with delivery excellence, strategic advisory, and team leadership to ensure client happiness, successful outcomes, and commercial growth.

Responsibilities

  • Lead a high-performing team of consultants across your client portfolio, ensuring delivery excellence and on-target performance.
  • Own client success — measured by project outcomes, satisfaction scores (NPS and CSAT), and renewals.
  • Act as a strategic hiring advisor to your clients, adding value beyond filling roles through insights, benchmarking, and proactive problem-solving.
  • Build strong internal and external relationships, including regular collaboration with Sales, Marketing, and your vertical VP.
  • Deliver key client touchpoints including QBRs, monthly insights reports, and advisory sessions.
  • Conduct and oversee Talent Audits, market mapping, and hiring roadmap planning.
  • Contribute to Talentful’s growth by identifying expansion opportunities within your accounts.

Qualifications

  • Proven people leader — you’re able to motivate, support, and drive performance in multi-level, multidisciplinary teams of 10+ people.
  • Service mindset — experience in a staffing firm, RPO or consultancy.
  • Delivery excellence mindset — ensure teams meet hiring goals, uphold quality standards, and drive client experience.
  • Commercially savvy — experience growing Enterprise accounts, retaining clients, and contributing to revenue growth through renewals and expansions; experience producing RFPs.
  • Strategic thinker — provide hiring insights and market intelligence influencing client roadmaps and C-level decisions.
  • Exceptional client partner — ability to build trust with all levels of stakeholders.
  • Influential communicator — comfortable leading QBRs, advisory sessions, and managing complex stakeholder dynamics.
  • Analytical and detail-oriented — use data (NPS, CSAT, performance metrics) to drive decisions.
  • Confident facilitator and presenter — experience running audits, workshops, trainings for external stakeholders.
  • Credible subject matter expert — stays current with talent trends, benchmarks, best practices.
  • Brand ambassador — represents Talentful’s ethos, voice, consultative style in interactions.

Skills

Required:Team leadership and people managementClient relationship managementStrategic advisory and market intelligenceRFPs and commercial growth

Benefits

  • Learning & development: Accelerating your personal and professional growth.
  • Flexible working: Hybrid or Remote work.
  • Healthcare options: From employer contributions to health insurance.
  • Wellness allowance contributions: Monthly stipend.
  • Global co-working: Deskpass memberships for global on-demand work.
  • Enhanced parental leave: 14 weeks maternity, 3 weeks paternity after 1 year service.
  • Retirement plan: Matched pension contributions or 401(k).
Last updated Jul 16, 2026. Interested? Apply on the company site.

About Talentful

Your talent team, supercharged. Global embedded RPO designed for technology businesses.

Paving the way for inhouse talent consultancy in technology. We specialise in helping innovative businesses build stronger teams across a range of industries.

RPORecruitingTalent acquisitionembedded recruitment
Company profileWebsite

More open roles at Talentful