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IT Operations Specialist

CertiK· Operations
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New York, NY$70k - $100kFull-timePosted 5mo ago

About the role

Hands-on IT and facilities operations role supporting the company's technology and office infrastructure in a hybrid, onsite-capable environment in Manhattan.

Responsibilities

  • Provide day-to-day IT support for employees across hardware, software, accounts, and access-related issues
  • Assist with employee onboarding and offboarding, including laptop setup, account provisioning, and equipment management
  • Troubleshoot basic network, system, printer, conferencing, and office technology issues
  • Coordinate with internal teams and external vendors on IT-related requests and maintenance
  • Help manage inventory of laptops, accessories, and office IT equipment
  • Support company tools and platforms such as Google Workspace, Slack, Zoom, Okta, and related systems
  • Assist with documenting IT processes, setup guides, and internal procedures
  • Provide general operational support for office and cross-functional team needs when required

Qualifications

  • Bachelor's Degree in Computer Science, Engineering or related field
  • 2+ years of experience in IT support, help desk, office IT, or a related field preferred
  • Basic understanding of computer systems, networking, and common SaaS tools
  • Strong communication and interpersonal skills
  • Organized, detail-oriented, and responsive
  • Comfortable working in a fast-paced environment with shifting priorities
  • Willingness to learn new systems and technologies
  • Must be based within a reasonable commuting distance of our Manhattan office and able to work onsite as needed

Skills

Required:IT supportOnboarding/offboardingNetworking basicsSaaS tools

Benefits

  • medical, vision, and dental insurance
  • 401(k) plan with company matching
  • life and accidental death and dismemberment insurance
  • HSA (with high deductible plan)
  • FSA
  • flexible paid time off and holidays
  • variable commission program for business development sales roles
Last updated Oct 23, 2026. Interested? Apply on the company site.

About CertiK

Largest Blockchain Security Auditor - CertiK

CertiK, the largest Web3 security service provider, uses AI and formal verification to protect and monitor smart contracts and protocols, securing the Web3 ecosystem.

Smart Contract AuditSmart Contract SecurityDeFiBlockchain AuditCrypto SecuritySecurity Audit
Company profileWebsite

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