Lead Product Designer
About the role
Lead Product Designer role at Monzo, partnering with cross-functional squads to solve complex design challenges and shape Monzo’s product vision, with opportunities to use AI in design workflows and contribute to design systems at scale.
Responsibilities
- Tackling the most complex and ambiguous design challenges, turning complexity into elegant, scalable solutions that empower teams and improve the customer experience.
- Defining and delivering large-scale projects that connect initiatives across the business, using design methods to align strategies and drive impactful outcomes.
- Leading the creation of compelling product visions, principles, and direction that inspire teams to build toward a shared future.
- Using AI to level-up parts of your design workflow. Whether that’s ideation, analysis, prototyping or shipping production code to our app.
- Raising the bar for visual execution, considering motion, interaction, and mental model clarity to deliver delightful and practical solutions.
- Positively influencing our design system, tooling, and processes to improve how we create design at scale.
- Driving improvements across the business by connecting your work to wider goals and leveraging cross-functional collaboration.
- Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the Design team.
Qualifications
- Proven track record of delivering impactful, customer-centric native-app designs that solve complex problems and drive commercial outcomes.
- Skilled at leading research, defining product visions, and aligning teams around a shared strategy.
- Experience creating modular, scalable solutions and communicating insights effectively through design artefacts.
- Natural collaborator capable of navigating multi-squad projects, aligning leadership, and driving clarity in ambiguous situations.
- Passionate about improving design systems, processes, and ways of working to help teams deliver better outcomes at scale.
- Actively contributes to the growth of the Design team through hiring, mentoring, and fostering a positive culture.
Skills
Benefits
- Relocation support to the UK
- Visa sponsorship
- Flexible working hours
- Learning budget of £1,000 per year
- Macbooks provided for all employees; additional home setup support for remote workers
- Competitive salary: £90,000 - £120,000 + Incentive Awards
- Additional benefits and perks referenced in the job description (e.g., benefits page)
About Monzo Bank
A bank as smart as your phone.
YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!
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