Culinary Lead (Sur La Table)
Hybrid (Lake Grove, NY)$21/hr - $22.34/hrPart-timePosted 5mo ago
About the role
Culinary Lead who inspires customers throughout their culinary experience by combining culinary expertise, business acumen, and teaching skills to support the store’s culinary program, drive sales, and lead a high-performing culinary team.
Responsibilities
- Supports the recruitment, training, and ongoing development of a high-performing team to meet culinary business needs.
- Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
- Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.
- Represent Sur La Table’s brand by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
- Maintains expertise by staying current on products and seeking additional training resources.
- Ensures an outstanding cooking class experience by following provided recipes and game plans and holding employees accountable for quality and execution.
- Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.
- Lead a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
- Assist with driving sales growth by implementing strategies to enhance the culinary and retail business.
- Analyze key performance metrics daily to optimize store performance.
- Meet or exceed culinary program goals through classes that drive engagement and sales (KPIs include second-class sign-ups, retail culinary product sales, and guest feedback).
- Ensure compliance with food safety standards, health codes, and sanitation regulations.
- Handle tools, ingredients, and equipment to maintain safety and efficiency.
- Maintain inventory, minimize shrink, and control culinary expenses.
- May handle liquor, wine, and beer in compliance with state regulations and company policies.
- Ensure store safety and cleanliness; address maintenance promptly.
- Adhere to wage and hour laws and accurately record time worked.
- Model and enforce all policies and SOPs to associates.
Qualifications
- Must be 21 years of age or older.
- A degree in culinary arts preferred; extensive culinary experience with demonstrated proficiency considered in lieu of formal education.
- 1-2 years of progressively responsible kitchen management experience.
- Valid Food Manager Certification.
- Excellent communication, problem-solving, and decision-making abilities.
- Passion for community engagement and delivering exceptional customer experiences.
- Proficiency in Microsoft Office Suite and retail systems preferred.
Skills
Required:Leadership & team developmentCustomer experience
Benefits
- Not explicitly listed in the description.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About CSC Generation
AI Native Retail Future: Commerce AGI
CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.
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