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Senior Product & Delivery Manager - Enterprise AI, Mexico City

ION· Lab49 – Product and Delivery
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Hybrid (Mexico City)Full-time (hybrid)Posted 5mo ago

About the role

Hybrid, full-time role in Mexico City managing delivery discipline across multiple streams while supporting hands-on product execution for a single stream, bridging US-based engagement/product leads with Mexico-based delivery teams.

Responsibilities

  • Partner with US-based team to translate strategy into clear backlogs, requirements, and delivery plans.
  • Work with developers, UX, and QA to ensure clarity of scope and alignment with client needs.
  • Facilitate workshops, backlog grooming, and requirement walkthroughs with both clients and squads.
  • Provide hands-on product support, clarifying requirements, reviewing designs, or validating test results.
  • Maintain backlog hygiene and readiness, ensuring work is clearly defined, prioritized, and ready for engineering execution.
  • Plan, track, and manage risks across multiple streams, ensuring financial, scope, and quality targets are met.
  • Manage dependencies, holding clients accountable for inputs needed to keep LAB49 delivery on track.
  • Support engagement leadership in reporting progress, risks, and outcomes to stakeholders.
  • Maintain delivery quality through oversight of requirements, timelines, design reviews, and testing practices.

Qualifications

  • 10+ years in technology, with a minimum of 5+ years in product execution, and 5+ in delivery management
  • 5+ years managing teams of 5+ people
  • Strong command of project management fundamentals: planning, risk, tracking, and financial oversight
  • Solid understanding of Agile delivery methods and enterprise-level program governance
  • Ability to translate business requirements into structured execution for delivery teams
  • Strong collaboration and communication skills in English (C1+ level required)
  • Hands-on approach, willing to dive into requirements, UX reviews, or testing when needed
  • Strong attention to detail and ability to manage multiple parallel workstreams without losing control
  • Hands-on experience applying AI in a professional or enterprise context, or demonstrated personal curiosity through active experimentation and fluency in AI landscape
  • 1 day per week presence at the office in Mexico City
  • Bonus: experience delivering software solutions in financial services
  • Bonus: prior software development experience

Skills

Required:Product backlog managementStakeholder managementAgile delivery
Last updated Oct 21, 2026. Interested? Apply on the company site.

About ION

Reinventing the way business is done through automation technology

ION financial software improves decision making, simplifies complicated processes and empowers you by providing the right tools.

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