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Innovation Architect

Miro· Professional Services / MOST (Miro Optimization Services & Training)
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Hybrid (Global)full-timePosted 5mo ago

About the role

The Innovation Architect is the strategic and architectural layer of a MOST engagement within Miro's Professional Services organization, responsible for discovery, governance design, and roadmapping for enterprise accounts, including AI workflow advisory and ensuring 240-hour engagements are aligned to business outcomes.

Responsibilities

  • Own the solution roadmap for a portfolio of MOST accounts: run structured discovery, map the customer's operating model, and design a sequenced 240-hour plan tied directly to their business outcomes
  • Architect end-to-end Miro implementations covering workspace governance, access models, naming conventions, and lifecycle management for organizations operating at scale
  • Lead AI workflow advisory as a core workstream: diagnose collaboration inefficiencies and build intelligent, automated solutions using Miro's AI capabilities and adjacent platform integrations
  • Facilitate executive and cross-functional working sessions including Agile planning, design thinking, strategy, and innovation workshops
  • Drive adoption through change management: stakeholder alignment, communication planning, phased rollouts, and hands-on coaching on Miro best practices
  • Track progress against defined outcomes across the full subscription lifecycle, surface risks early, and adjust the plan as priorities shift
  • Contribute reusable delivery assets (templates, frameworks, playbooks) that raise the consistency floor across PS and reduce time-to-value for future engagements

Qualifications

  • 6+ years in consulting, change management, Agile transformation, or professional services supporting enterprise organizations
  • Experience leading structured discovery with VP-level and above stakeholders and turning ambiguous findings into a clear, prioritized plan
  • Working knowledge of collaboration governance: workspace architecture, access models, naming conventions, and lifecycle management at enterprise scale
  • Fluency in Miro or a comparable collaboration platform (Figma, Lucid, Confluence, JIRA)
  • Hands-on experience designing AI-powered workflow optimization: automation, prompt-based workflows, or AI-assisted tooling in an enterprise environment
  • Able to simplify complex governance and architecture topics for non-technical audiences without losing the thread
  • Comfortable working across IT, Product, Design, Strategy, and PMO simultaneously, often with conflicting stakeholder priorities
  • Strong technical fluency: familiarity with APIs, integrations and enterprise IT ecosystems

Skills

Required:Solution roadmap ownershipEnterprise collaboration governanceAI workflow advisoryExecutive and cross-functional facilitationChange management and adoption
Nice to have:Delivery asset creation

Benefits

  • equity
  • wellbeing benefit
  • WFH equipment allowance
  • annual Learning & Development stipend
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Miro

Get from brainstorm to breakthrough with Miro

Speed up product development from ideation to launch. Align teams, break tool silos, and ship what customers need in one AI-powered visual platform.

collaborationvisual platformAI workflowsdesign and planning tools
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