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Renewal Manager | Housing

EliseAI· Sales
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New York City$100k - $115k + bonusFull-timePosted 4mo ago

About the role

EliseAI is seeking a Renewals Manager to own the customer renewal motion end-to-end, including forecasting, negotiation, process design, and expansion discovery, with responsibility to lock in multi-year revenue and surface new ARR.

Responsibilities

  • Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close
  • Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities
  • Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth
  • Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility
  • Serve as the voice of the customer to product teams, influencing roadmap decisions with feedback on new features and unmet needs
  • Work with GTM Strategy to refine and scale the renewal motion—developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities

Qualifications

  • 3-5+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company
  • Demonstrated experience in consistently meeting and exceeding quotas
  • Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus
  • Effective communicator with strong interpersonal and collaboration skills
  • Bonus: Experience working in real estate or prop tech
  • Willingness to work in person at our office at least 4 days a week

Skills

Required:Renewals managementContract negotiationForecasting

Benefits

  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend to cover part of your expenses
  • Collaborative in-office environment with open floor plan, fully stocked kitchen, and all meals covered in the office
  • Unlimited vacation and paid holidays
  • Relocation packages to support the move
Last updated Oct 21, 2026. Interested? Apply on the company site.

About EliseAI

Industry Leading AI for Housing and Healthcare

EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency.

AIHealthcareHousingAutomation
Company profileWebsite

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