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Global HR Ops & Payroll Manager

Aircall· G&A – 14023 - HR Ops
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Hybrid (London)£70k - £80kPermanent Full Time EmployeePosted 4mo ago

About the role

Brand-new role in London office to streamline global HR operations and lead operational excellence in payroll across international entities.

Responsibilities

  • Team & Workflow Management: Manage a team of Global HR Specialists, establishing operational workflows, setting standard operating procedures (SOPs), and defining KPIs to ensure the team executes regional payrolls with flawless accuracy.
  • Process Optimization & Scaling: Continuously audit existing payroll workflows to eliminate manual bottlenecks. Standardize and automate processes across all global entities to create a highly repeatable and scalable payroll infrastructure.
  • Global Scale & Execution: Oversee the monthly end-to-end payroll operations executed by your team for Aircall’s international entities (including France, US, Spain, Germany, Australia, and remote via EOR). Oversee the employee lifecycle from onboarding to exits.
  • Compliance Governance: Serve as the authority on global payroll tax laws, local statutory benefits, and strict compliance frameworks. Embed compliance checkpoints directly into the team’s daily and monthly workflows.
  • Modern Tech Stack Management: Maintain and optimize our automated HRIS-to-Payroll tech pipeline. Ensure flawless integrations between tools like BambooHR, and NetSuite, minimizing manual data entry and human error.
  • Vendor & EOR Governance: Audit and manage performance SLAs for our global payroll providers and Employer of Record (EOR) partners (e.g., Papaya, Remote.com) to support rapid market expansion without friction.
  • Audit & Internal Controls: Protect the company’s financial integrity by contributing to statutory audits, year-end filings, and ensuring strict internal financial controls and data privacy (GDPR) compliance.

Qualifications

  • Experience: 7+ years in global payroll management, with a proven track record of managing a payroll team. Must have experience within a fast-scaling tech startup, SaaS company, or a global workspace.
  • Lifecycle & Legal Literacy: Strong conceptual understanding of the global employee lifecycle, including international employment laws, visa/mobility restrictions, and localized benefits management.
  • Process Architecture: Strong expertise in business process mapping, creating payroll SOPs, and implementing internal controls/checklists to ensure zero-error execution.
  • Cross-Border Expertise: Hands-on experience navigating international payroll landscapes, specifically addressing the differences between US tech payroll and Western European (e.g., French/Spanish) labor laws and compliance.
  • SaaS Equity Knowledge: Strong understanding of global equity-based compensation taxation (e.g., French BSPCE, US RSUs/NSOs).
  • Tech-Savvy Skillset: High level of comfort with modern SaaS tools and AI tools. Experience with BambooHR, NetSuite, and global payroll platforms is highly preferred. Excel/data analytics skills.
  • Leadership style: Results-oriented leader who excels at operational excellence, task delegation, and managing team performance through data, processes, and accountability.

Skills

Required:Global payroll managementPayroll process design and SOPsCross-border payroll compliance
Nice to have:SaaS equity taxation knowledge

Benefits

  • £70,000 - £80,000 a year (base salary)
  • This is not including an annual bonus and other benefits.
  • Competitive salary package & benefits
Last updated Jul 1, 2026. Interested? Apply on the company site.
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