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Engagement Manager

Ramp· Sales
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London, UKFull-timePosted 4mo ago

About the role

Ramp's first post-sales hire in Europe responsible for activating customers, driving adoption, and closing expansion opportunities. Owns end-to-end post-sales motion in London, from onboarding to value realization, with direct accountability for book of business and revenue growth.

Responsibilities

  • Lead customers through the full transformation journey, from implementation through agentic workflow adoption.
  • Own the revenue target for your book of business.
  • Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line.
  • Quantify and communicate Ramp's impact in the language CFOs and Controllers care about
  • Help customers understand and adopt Ramp's agentic finance capabilities, positioning new workflows not as features, but as fundamental changes to how their finance team operates.
  • Maintain tight feedback loops with Design & Engineering, ensuring market signals from customers land where they can drive product decisions.
  • Support the GM on the highest-priority strategic initiatives of the moment; competitive landscape, ICP refinement, new segment exploration, and more.

Qualifications

  • Right to work in the UK is required.
  • Willingness to travel frequently across the UK and Europe.
  • Founder-mode mentality with proof to back it up.
  • AI fluency as a daily habit.
  • Deep product expertise that translates into prescriptive recommendations.
  • Technical acumen to hold your own with Product and Engineering on integrations, APIs, and workflow architecture.
  • Commercial instinct.
  • Strong written and verbal communication.
  • High frustration tolerance and resilience.

Skills

Required:Account ownershipChange managementExecutive communicationProduct and engineering collaboration

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • Private medical insurance (UK) through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Ramp

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