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Manager, Delivery Solutions Architects

Databricks· Delivery Solutions Architects / Field Engineering
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Hybrid (Toronto, Canada)CA$254k - CA$340kFull-timePosted 4mo ago

About the role

Lead and manage a team of Delivery Solution Architects (DSAs) in Canada to drive post-sales technical strategy, accelerate production deployment of use cases, and partner with Sales, Pre-Sales, and Professional Services to grow customer usage.

Responsibilities

  • Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (usage growth, career growth and hiring)
  • Hire, coach, and grow a team of Delivery Solutions Architects for a company in high-growth mode
  • Keep your team ahead of the technical curve with advanced knowledge of the Databricks technology stack and maintain alignment with field functions while exceeding certification goals
  • Assign accounts and distribute work across individuals for optimal customer coverage and team balance
  • Inspire the team to be customer-obsessed by understanding customer goals and use cases with Databricks technology
  • Build relationships and partner with Sales, Pre-Sales and Professional Services teams to accelerate customer growth
  • Work with cross-functional teams to reduce customer risk, address escalations and blockers
  • Lead team activities to monitor customer progress and forecast growth
  • Provide input to improve internal processes, drive operational rigor, and lead cross-organizational programs
  • Maintain a robust hiring pipeline at all times

Qualifications

  • 7+ years of successful experience in a customer facing role
  • Proven delivery experience in SaaS technologies, particularly Data Analytics, Data Warehousing, Data Engineering, ETL, Machine Learning, AI or Data Science
  • Experience building and leading technical post-sales teams - hiring, onboarding, and enabling post-sales professionals
  • Trusted advisor to technical executives guiding strategic data project delivery decisions
  • Experience leading architecture discussions, use-case Go-Lives, project/execution planning, and customer growth strategy
  • Ability to foster positive morale and collaborate with Field Engineering, Sales, and other internal partners
  • Experience delivering and deploying workloads or data products into production (delivery architect, project manager, DevOps, or service/product owner)
  • Conversant with business issues and big data use cases across industries

Skills

Required:Delivery leadershipPost-sales strategyCustomer relationship managementArchitectural leadership

Benefits

  • Benefits details available via regional link in job description
Last updated Sep 10, 2026. Interested? Apply on the company site.

About Databricks

Leading Data and AI Platform for Enterprises

Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data Intelligence Platform.

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