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Business Development Representative

Pendo· Sales Development
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Raleigh, NC$83.5kfull-timePosted 4mo ago

About the role

Pendo is hiring a Business Development Representative to generate pipeline and partner with Account Executives. Based in Raleigh, NC, this role involves outbound prospecting across multiple channels, learning MEDDPICC and Command of the Message, and building fluency in the Pendo platform to drive qualified meetings.

Responsibilities

  • Pipeline generation: Generate new, high-quality sales-qualified meetings for Account Executives. Your goal is pipeline that converts, not activity for its own sake.
  • Strategic outbound: Research and target strong-fit companies and the right personas within them. You will use available sales data to recognize trends, inform outreach decisions, and operate with ownership.
  • Multi-channel campaigns: Create and run outbound campaigns across cold calling, email, social selling, marketing follow-up, and other channels. You will engage prospects where they are and tailor outreach to drive meaningful conversations.
  • AE partnership: Work directly with Account Executives to align on target accounts, pipeline generation strategies, and follow-up priorities. You will help ensure handoffs are clean and Account Executives are set up for success.
  • Platform fluency: Build enough fluency in the Pendo platform to speak credibly with prospective customers. You will learn how to communicate why the product matters and the value customers gain from it.
  • CRM hygiene: Log activity accurately in Salesforce and use data to track your performance against weekly, monthly, and quarterly goals. You will treat CRM accuracy as a core part of running a disciplined sales process.

Qualifications

  • Internal motivation, resilience, and a genuine drive to succeed in a goal-driven environment.
  • Active AI fluency, including day-to-day use of AI tools and genuine curiosity about where else they can improve your workflow.
  • A strong sense of urgency.
  • Ability to embrace feedback and iterate. Coachability is essential to success in this role.
  • Exposure to or passion for SaaS technology and the AI era.

Skills

Required:Pipeline generationStrategic outboundMulti-channel campaignsCRM proficiency

Benefits

  • United States benefits include highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
Last updated Jul 8, 2026. Interested? Apply on the company site.
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About Pendo

Product Experience & Analytics Platform | Pendo

AI-powered platform that improves how everyone uses software. Product analytics, in-app guides, churn prediction, and agent performance—unified by Pendo AI.

product analyticscustomer successuser onboardingin-app guidessession replayNPSfeedbackdigital adoption
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