Business Operations Manager
Hybrid (San Francisco)$150k - $210kFull-timePosted 4mo ago
About the role
Senior individual contributor role leading cross-functional initiatives to tackle Zip’s key business challenges, design and operationalize new processes, and drive measurable impact with senior leadership support.
Responsibilities
- Lead “zero-to-one” strategic initiatives across the organization, translating ambiguous goals into actionable plans and measurable outcomes.
- Take ownership of projects end-to-end, from scoping and analysis through execution and implementation.
- Partner cross-functionally with Sales, Marketing, Customer, Product, and G&A teams to deliver operational improvements and inform strategic decision-making.
- Build scalable processes and systems from “one-to-ten” and improve existing workflows for efficiency and growth.
- Analyze business performance, develop robust models, and synthesize insights into clear recommendations for leadership.
- Define success metrics, track performance, and ensure accountability across key initiatives.
Qualifications
- 6+ years of experience in management consulting, investment banking, private equity, or business operations at a high-growth startup.
- 4-year undergraduate degree (preferably in a quantitative or analytical field such as Business, Economics, Engineering, Finance, or related)
- Proven ability to independently problem-solve and drive complex projects under ambiguity
- Strong analytical skills, including experience working with complex business data
- Excellent communication and stakeholder management skills; able to influence across levels and functions
- Demonstrated ability to create and operationalize new processes, systems, or programs.
Skills
Required:Strategic project managementData analysisStakeholder management
Benefits
- Start-up equity
- Full health, vision & dental coverage
- Catered lunches & dinners for SF employees
- Commuter benefit
- Team building events & happy hours
- Flexible PTO
- Apple equipment plus home office budget
- 401k plan
Last updated Sep 16, 2026. Interested? Apply on the company site.
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