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AI Solutions Strategist

Ramp· Business Development
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Hybrid (New York, NY (HQ))$170k - $230kFull-timePosted 4mo ago

About the role

AI Solutions Strategist at Ramp, partnering with enterprise customers to understand finance workflows (corporate finance and controllership priorities such as close, controls, and spend governance), identify AI/automation opportunities, and translate needs into solution designs and actionable feedback for Product, Engineering, and Go-to-Market teams. Hybrid in New York, full-time role requiring customer interaction and collaboration with technical teams.

Responsibilities

  • Discover and diagnose customer needs. Run stakeholder interviews and workflow deep dives with Finance, Procurement, AP, and IT teams. Map end-to-end processes and identify drivers behind pain points — risk, cost, cycle time, compliance, exception volume, and operational complexity.
  • Translate needs into solution requirements. Turn qualitative input into crisp artifacts: problem statements, success metrics, constraints, acceptance criteria, and deployment plans. Balance speed, safety, and scalability across MVPs, iterations, and broader rollouts.
  • Partner with Ramp engineers and AI builders to design and ship solutions that meet real customer workflows. Specify data inputs, integrations, governance needs, policy rules, auditability requirements, and edge cases.
  • Drive feedback loops into Ramp's product. Synthesize learnings across customers into reusable patterns and product opportunities. Write high-signal briefs for Product and Engineering that explain what customers need, why it matters, and what should be built next.
  • Communicate impact and guide executives. Present status, outcomes, and recommendations to customer operators, executives, and internal stakeholders. Quantify impact through time saved, error reduction, improved compliance, faster close, and other business outcomes.

Qualifications

  • 4+ years of relevant experience
  • Strong customer empathy and ability to earn trust quickly with senior stakeholders
  • Excellent problem framing: translate messy workflows into clear systems and priorities
  • Comfort operating in ambiguity and iterating quickly while maintaining quality
  • Clear written and verbal communication (briefs, requirements, postmortems; workshops, exec readouts)
  • Builder mindset: shipping, learning, improving the system
  • Experience in Solutions, implementation, product strategy, consulting, or technical program management
  • Strong grounding in corporate finance / controllership workflows (accounting close, spend governance/controls, budgeting, procurement, AP operations)
  • Experience translating finance requirements into system design and configuration (ERP/accounting, procurement, expense management, payments) including integrations, data mapping, controls
  • Ability to partner with finance system owners/admins to drive change management, testing (UAT), and successful rollouts
  • Familiarity with finance operations workflows (AP, procurement, expenses, cards, accounting close)
  • Exposure to AI-enabled products, automation, or applied ML (not required to be an ML engineer)
  • Basic comfort with data concepts and systems integration (APIs, ETL, SQL, spreadsheets, data quality)

Skills

Required:stakeholder interviewing and workflow mappingrequirements articulation and documentationAI/workflow design collaborationcommunication with executives

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for employee (US) with partial coverage for dependents
  • One Medical annual membership
  • 401(k) with employer match
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
  • Group medical, dental, and vision coverage through Sun Life (Canada)
  • Life, AD&D, and disability coverage (Canada)
  • Fertility drug coverage (Canada, up to lifetime)
  • Group Retirement Plan (RRSP + DPSP) (Canada)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (Canada)
  • Employee Assistance Program and virtual care through Lumino Health (Canada)
  • Private medical insurance through Freedom Elite (UK)
  • Virtual GP and at-home care via eMed x Livi (UK)
  • Workplace pension through Penfold with salary sacrifice option (UK)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (UK)
  • Relocation support details not specified in UK/Canada sections
Last updated Oct 1, 2026. Interested? Apply on the company site.
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About Ramp

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