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Operations Coordinator - Second Shift

Valerie Health· Delivery Operations
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Chattanooga, Tennessee, United States$20/hrFull-timePosted 4mo ago

About the role

Operations Coordinator responsible for verifying, processing, and routing clinical documents to ensure timely, accurate work that supports medical practices and patient care. Role focuses on maintaining data quality, adhering to SLAs, and collaborating with Engineering and Product to improve tooling and automation.

Responsibilities

  • Process and verify patient and referral data with high accuracy using internal and partner tools
  • Follow standard operating procedures and surface bugs or patterns impacting quality or speed
  • Meet internal SLAs for task completion to ensure timely care
  • Collaborate across teams to provide feedback to Engineering and Product
  • Participate in training and calibration to maintain quality and performance

Qualifications

  • A high school diploma or equivalent required; associate’s or bachelor’s degree preferred
  • 0-1+ years of experience in administrative support, medical data entry, customer service, or operations in a process-driven environment
  • Familiarity with EHRs or healthcare workflows is a plus
  • Detail-oriented, dependable, operationally minded, mission-driven, and team-oriented

Benefits

  • (Almost) fully covered medical, dental, vision, and 401(k)
  • Equity ownership in a high-growth, AI-native startup
Last updated Aug 20, 2026. Interested? Apply on the company site.

About Valerie Health

Growth, automated

Valerie Health sits at the intersection of healthcare and AI, helping independent provider groups modernize patient experiences.

healthcareAIpatient experiencehealthtech
Company profileWebsite

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