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AI Engagement Manager

Runway· Commercial
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Hybrid (New York, NY)$145k - $270kFull-timePosted 3mo ago

About the role

Senior individual contributor role focused on managing strategic partner relationships, driving adoption of Runway’s platform, and shaping product strategy through high-touch engagement with C-suite and creative teams.

Responsibilities

  • Own deep, trusted C-suite level relationships with Runway's most strategic partners (from Hollywood studios to Fortune 100 enterprises) ensuring they're not just customers, but long-term partners at the frontier of AI-driven creativity and innovation
  • Be in the room where it happens: collaborating directly with world-class creative teams at the biggest Hollywood studios, brands, and F100 companies to co-create Emmy award-winning shows, Oscar-winning movies, Super Bowl commercials, and cultural moments that define a generation
  • Operate as a strategic thought partner internally: codifying the use cases we know work today while pioneering the ones that don't exist yet, and translating both into initiatives that shape Runway's product strategy and industry positioning
  • Get embedded within accounts to learn and understand their (content) pain points and challenges today, then propose discrete ways in which Runway can solve those challenges
  • Identify and prototype specific and highly targeted new markets and new opportunities for our products
  • Develop a deep, functional and technical understanding of our products and future roadmap
  • Be hands-on in quickly onboarding new partners to our platform and/or API while also supporting their long-term expansion and technical understanding of how to leverage Runway
  • Provide high-impact feedback to Product, Engineering, and Creative which can in turn improve the product experience for our partners
  • Analyze, track, and report on the performance of existing partnerships leveraging BI tools and data

Qualifications

  • 5+ years of overall experience in customer-facing roles, engaging C-level technical audiences with complex global organizations ideally within tech, finance, or consulting
  • Have led complex implementations of Generative AI/traditional ML solutions and can drive measurable business outcomes
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities with expansive ownership and ruthlessly prioritize
  • A strong bias towards action and belief that no task is too small for you
  • Have a track record of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem
  • Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
  • High technical aptitude for understanding complex technologies, tools, systems, and issues
  • Mindset to think creatively and think beyond past checklists and playbooks
  • Highly resourceful with the ability to create structure and work autonomously amidst ambiguity
  • Nice to have but not required: experience with data tooling and BI systems (SQL, BigQuery, Retool, etc)
  • New York, SF, or London-based preferred

Skills

Required:C-suite relationship managementStrategic account managementGenerative AI / ML implementationsProduct strategy collaborationPresentation and communicationTechnical aptitudePrototyping and iteration
Nice to have:Data tooling basics (optional)
Last updated Oct 25, 2026. Interested? Apply on the company site.
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