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Senior Technical Enablement Manager

Zip· Sales
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Remote$140k - $170kFull-timePosted 3mo ago

About the role

Senior Technical Enablement Manager responsible for readiness and development experience of the Solutions Engineering organization, combining pre-sales execution, product expertise, and learning design to improve technical win rates and deal velocity.

Responsibilities

  • Own SE Onboarding & Ramp — Design and deliver a structured ramp program for new SEs including platform depth, demo certification, discovery methodology, and technical objection handling. Track ramp KPIs and iterate to accelerate time-to-readiness.
  • Drive Ongoing Technical Readiness — Build and maintain a continuous learning program that keeps SEs sharp as the product evolves. Partner with Product and PMM to operationalize new releases, competitive shifts, and messaging updates into field-ready training.
  • Build and Maintain SE Certifications — Own the SE certification framework including demo quality, technical discovery, and RFx readiness. Run bi-annual refreshes in partnership with SE leadership and use AI roleplay tools to scale practice and coaching.
  • Enable Competitive & Vertical Depth — Develop programs that arm SEs with the technical differentiation, industry context, and ERP/integration knowledge (e.g. SAP) needed to win in enterprise deals.
  • Leverage Data to Improve Performance — Use Gong call intelligence, competency assessments, and win/loss data to identify gaps in technical delivery, narrative quality, and demo effectiveness then build targeted interventions to close those gaps.
  • Partner Cross-Functionally — Act as the connective tissue between SE leadership, PMM, Product, and RevOps to ensure SE enablement is tightly aligned with GTM strategy, product launches, and competitive priorities.
  • Measure What Matters — Track leading indicators (demo certification pass rates, call quality scores, competitive win rates, early-stage conversion) and lagging indicators (win rate, deal velocity, ACV) to demonstrate enablement impact.

Qualifications

  • 4–7+ years of experience in technical pre-sales enablement, solutions engineering, or a closely related GTM role in a high-growth SaaS environment
  • Deep understanding of the SE function
  • Proven experience building certification programs, technical learning journeys, and demo readiness frameworks
  • Hands-on with tools like Gong, LMS platforms, and AI roleplay tools (e.g. LetterAI)
  • Strong data orientation and comfortable pulling insights from call intelligence and performance data to inform program design
  • Excellent communication, cross-functional influence, and project management skills
  • High execution bar — ship programs, iterate fast, and build trust with technical teams.

Skills

Required:Technical pre-sales enablementCertification program designData-driven program design

Benefits

  • Start-up equity
  • Full health, vision & dental coverage
  • Team building events
  • Flexible PTO
  • Apple equipment plus home office budget
  • 401k plan
Last updated Sep 30, 2026. Interested? Apply on the company site.
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