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Developer Success Engineer

LiveKit· COGs
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Remote£145k - £185kFull-timePosted 3mo ago

About the role

Developer Success Engineer role at LiveKit focused on advocating for customers, fixing bugs, writing sample code, and guiding developers to ensure successful production integration with LiveKit.

Responsibilities

  • Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community
  • Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, and update documentation and technical guides in service of customers
  • Collaborate and support community efforts, specifically around technical issues
  • Regularly meet with and follow up with LiveKit customers to ensure their continued success on the platform
  • Partner closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations

Qualifications

  • A practicing engineer with demonstrated ability to build, ship, and debug production software
  • Comfortable working across an unfamiliar codebase to diagnose and resolve customer issues
  • A clear written and verbal communicator who can adapt your message to technical and non-technical audiences
  • Curious, fast-learning, and energized by ambiguity
  • Customer-focused — you feel the difference between solving a ticket and solving the underlying problem

Skills

Required:Engineer mindset with production software skillsCommunication

Benefits

  • Health, dental, and vision benefits
  • Flexible vacation policy
  • Competitive salary and equity package
  • Opportunity to contribute to open source
  • Impactful work building infrastructure for AI agents
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About LiveKit

Build voice, video, and physical AI | LiveKit

Open source agent framework and cloud platform for apps that see, hear, and speak.

livestreamingorchestrationroboticsvoice AIvoice-ai-stack
Company profileWebsite

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