Account Executive - Small Business
Hybrid (NYC)$70k - $75kPermanent Full Time EmployeePosted 3mo ago
About the role
Small Business Account Executive role focused on the North American market, based in NYC, with a hybrid in-office schedule (3 days in office Tue–Thu). Responsible for guiding prospects through the sales cycle, applying SPICED consultative selling, collaborating with cross-functional teams, and forecasting revenue in Salesforce.
Responsibilities
- Guide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in Salesforce
- Use a consultative selling approach (SPICED): Uncover pain points and help prospects realize Aircall’s value through conversational discovery calls & tailored demos
- Work collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line
- Accurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within Salesforce
Qualifications
- 6+ months of closing experience in the Small Business/Mid-Market sector
- Consistent attainment (and overachievement) of quota and revenue goals in a high-volume, transactional sale
- Experience in a fast-paced environment with many competing priorities: An ability to stay organized and efficiently manage your time
- Familiarity with SPICED Sales Methodology & ability to challenge prospects & status quo
- Ability to articulate technical components of a product in a simple and effective manner
- An eagerness to become a product expert, understanding how customers are using Aircall and Aircall’s dozens of powerful software integrations
- You’re a driven, goal-oriented team player with a “must-win” attitude
- The willingness to learn and be coached
- You learn from failure: willing to take risks and try again
- You’re resourceful and scrappy: you will figure out what you need quickly to close deals
- A desire to grow within the AE role for 2-3 years minimum
- Spanish speaking is a plus
Skills
Required:Sales cycle managementSPICED Sales MethodologySalesforce
Benefits
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching
- Unlimited PTO — take the time you need to come to work feeling great
- Wellness, commuter, and childcare reimbursements
- Generous parental leave policy
- DE&I commitments and inclusive work environment
Last updated Jul 1, 2026. Interested? Apply on the company site.
About Aircall
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Aircall is more than a business phone—it’s an integrated customer communications and intelligence platform. Achieve more with AI Agents, data-driven insights, and automation.
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